CallHippo Reviews and Ratings

Rating: 8.1 out of 10

Score

8.1 out of 10

Community insights

TrustRadius Insights for CallHippo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Prompt Action and Communication: Users have praised Call Hippo for their prompt action and communication. Several reviewers have mentioned that the company is quick to respond to queries and provide assistance when needed.

Easy and Straightforward Setup Process: Reviewers found the setup process of Call Hippo to be easy and straightforward. Many users appreciated the simplicity of getting started with the platform, allowing them to quickly set up their call center operations.

Intuitive User Interface: The user interface of Call Hippo has been described as intuitive by users. Multiple reviewers have complimented the platform's ease of use, stating that they were able to navigate through features without any confusion or difficulties.

Reviews

5 Reviews

You can call anywhere with this

Rating: 7 out of 10

Incentivized

April 26, 2022

Use Cases and Deployment Scope

I use CallHippo to call countries not supported by other tools. It uses various numbers as calling ones and voice is clear. It is integrable with Hubspot as well and web version is also trust worthy. It is worth the money spent as other tools in the market are not used in all the countries.

Pros

Web version
Caller Ids
Support to countries

Cons

Mobile App features
It's expensive
Not smooth integration

Likelihood to Recommend

I use CallHippo to call to countries not supported by other tools. It uses various numbers as calling ones and the voice is clear. It is integrable with Hubspot as well and the web version is also trustworthy. It is worth the money spent as other tools in the market are not used in all the countries.

Verified User

Employee in Sales (201-500 employees)

Vetted Review

1 year of experience

BEWARE CALLHIPPO

Rating: 1 out of 10

Incentivized

March 7, 2022

Use Cases and Deployment Scope

I find it incredible that a company like CallHippo would go through this length just to keep 200 bucks of payment from us. We activated our line, PAID FOR IT! Topped up minutes. Went through the post-sales call, did various calls with support. Were confirmed that the onboarding process had finished. And yet it had not. Out of nowhere, after we sent everything to print and changed the number on some licensing paperwork, they freeze our account, and much worst, THEY SHUT OFF OUR NUMBERS!!!!! And yet, no one answers our emails. We have replied 2 times with all the info and yet nothing. This is SOOOOOO wrong I cannot even begin to express how wrong this is. I hope they enjoyed mistreating us like that and that it was worth losing their company's status over 200 dollars! Because we lost ours. Thank you so much Call Hippo!!! As I search google I see many others have the same issues.

Pros

NOTHING
NOTHING
NOTHING

Cons

EVERYTHING
EVERYTHING
EVERYTHING

Likelihood to Recommend

Tristan Desechenes

COO in Corporate at Contact America LLC (51-200 employees)

Vetted Review

View profile

Call Hippo - Is "Hippo" stand for their huge pricing (as Hippopotamus) ?

Rating: 8 out of 10

Incentivized

February 23, 2022

Use Cases and Deployment Scope

CallHippo is useful for us as it provides an official and international calling number with calling fecality. This makes the corporate image better. In my organization, my sales team needs to call clients and leads in foreign countries also we need country-wise no. for our marketing campaign for multiple countries. Also, we can track team-wise calling.

Pros

International calling make marketing campaign better.
International calling number make more likely to entertain by clients.
Team calling track at one place.
Calling target can be set and measure.
Call summary for visualization for future planning.

Cons

Pricing can be less.
Assurance of privacy of calls and data.
Integration process.

Likelihood to Recommend

Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?

Mohit Sharma

Director & Chief Operating Officer in Information Technology at Alphonic Network Solutions Pvt Ltd (51-200 employees)

Vetted Review

2 years of experience

View profile

Run away, there are many alternatives way better than them.

Rating: 1 out of 10

Incentivized

February 22, 2021

Use Cases and Deployment Scope

The company promised us a working virtual number and did not deliver and asked for random documents they did not ask for before.

They also charged my credit card for the full year even though we enrolled for a monthly trial. They are saying it was because we used their coupon that worked for their monthly payment. It was a misunderstanding on our side and the result is a full-year charge.

I will be pressing charges in India, the EU, and the USA. Remember, whenever you are not pressing charges for scams and overcharges like this - you are encouraging the company to hurt other people.

For others coming along - DO NOT PURCHASE ANYTHING FROM THEM.

Pros

No positive sides at all.

Cons

Hidden charges.
Not delivering the basic services promised.
No refunds if you are unhappy.
Very suspicious modes of operating.

Likelihood to Recommend

Simple route: There are plenty of other alternatives on this market that offer the same service. They are not even competitive in terms of pricing, please use them and save everyone the headache.

There is not a single scenario you can be happy with this organization who thrive on undeserved payments.

AŞ

Ahmet Şener

CMO (Chief Marketing Officer) in Marketing at OptylonKrea (11-50 employees)

Vetted Review

Excellent Business Communication Too

Rating: 10 out of 10

Incentivized

May 19, 2017

Use Cases and Deployment Scope

CallHippo is a comprehensive cloud-based business VoIP solution. It offers enterprise grade phone service, contact centers, customization and more to help companies in almost any industry to optimize their communications. It amazed me that CallHippo thinks about callers and customers with such a deep root. Time Zone feature in dialer lets us know the time zone of the specific country. So, we can decide whether it is right time to call or not.

Pros

Affordable
Great Features
Quality Voice
Good customer support

Cons

Waiting for iOS mobile app

Likelihood to Recommend

CallHippo not only reduced our telephone bills as well as it made our business communication too easy. They make it possible to connect with our clients even while on go. The voice quality is superb and they have great customer support for resolving issues. It's easy to set up the tool at any time on anyone's laptop.

David Rabada

Marketing Manager in Marketing at a.b.e.® Construction Chemicals (PTY) LTD (201-500 employees)

Vetted Review

1 year of experience

View profile

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