TrustRadius Insights for Carbonite Safe are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Simple and Easy Administrative Interface: Reviewers have praised the administrative web interface of the product, with multiple users stating that it is simple and easy to use. They have found it effortless to provision users, monitor data usage, disable users, and update policies for controlling user access to folders and options.
Effortless Installation and Updates: Many reviewers appreciate the straightforward process of installing and updating clients. The client notifies them when a new update is available, and the installation and updates generally go smoothly.
Fast Backups with Visual Indication: Users are impressed with the performance of the product in terms of backups. They mention that backups are fast and barely noticeable, while also appreciating the visual indication of backed-up files through color dots. Green dots indicate already backed up files, while brown dots indicate files that will be backed up in the next round.
Carbonite Safe is deployed in most of our clients' environments. We sell their software as an addon to our IT offerings for those who want it.
Pros
reliance
automatic backups
Cons
update issues
price is a bit high
Likelihood to Recommend
It's great in almost any environment. It does not work in backing up cloud files, but it is great at backing up photos and documents on the local system. (I could be mistaken, it just hasn't worked in this case for us).
We use Carbonite Safe for our clients that require a back up. It is used widely amongst our clients. It addresses the proplem of quick easy to setup backup. Installs in under 5 minutes. IUt is a great priced backup for the money I recommend it highly for those whose a simple solution
Pros
backs up files/folders/photos/documents/music/email
easy to install
great customer service
Great knowledge of product
Cons
sometimes product stops backing up
Price should be lower for resellers
Speed up restore
Likelihood to Recommend
We use Carbonite Safe for our clients that require a simple seamless back up. it is a great priced backup for the money. I recommend it highly for those whose a simple solution. If you want a more robust backup Carbonite Safe has those solutions as well. All around great product
VU
Verified User
Executive in Professional Services (1-10 employees)
Carbonite Safe is disaster recovery for my company. I utilize local backups for day to day operations. In the event something catastrophic happens and my backup is destroyed also, Carbonite Safe is there.
Pros
continuous backup
Easy recovery of files
versioning of files
Cons
backup options for NAS
backing up files in use (Outlook files for example)
Likelihood to Recommend
it is very good for small businesses and individuals. Unlimited backup per computer at a very reasonable price. It tends to get expensive for larger organizations with a lot of data.
We are using Carbonite Safe to back up files on all of our computers including pictures, videos, and documents. Once we set the system up, it is easy to check on each computer to see what is backed up by looking at the colored dots next to each file. This indicates currently backed up or backing up on the next save.
Pros
It is so easy to see what files are backed up according to the color dots next to the files. Green indicates backed up and brown indicates that it will be backed up on the next round.
We get email updates from Carbonite to help us stay current on our usage.
I am confident that our files are backed up and can be easily be recovered. I have been through the process and was able to regain just the files I needed.
Cons
I don't see any areas that need improvement. It can be a set it and forget it or you can easily monitor what is backed up if you want to stay on top of it.
Likelihood to Recommend
We have used Carbonite to transfer a large number of files to a new computer by downloading the backup. This was easy and worked so well that we use that each time we have to add a new computer to our system. You don't have to jump through a lot of hoops to get your backup and they offer a large amount of space. We haven't had to go for an upgrade.
This is a background application that is in use on one or more servers. It is a cloud backup software where you select a number of folders to automatically backup to the Mozy/Carbonite cloud. It has historically worked by selecting the amount of storage one needs and backup up the needed files. It is in use by an entire organization but it does so behind the scenes. The problem it solves is data integrity, restoration, and retention.
Pros
Simple and reliable, set the software up and let it run.
Clear and intuitive to install and configure.
Easy to read/monitor email reporting for backup sets.
Cons
The complicated licensing system, purchasing can become difficult to comprehend until set-up.
From an MSP support standpoint, emails can be cumbersome based on a number of jobs.
Likelihood to Recommend
Very efficient for small to medium-sized businesses. Once a large amount of data exists, though, it becomes more efficient to have a "per server" model. This is a great solution for startups or "quick" backups of data sets. I would recommend this for any organization up until approximately 40 users, then it makes sense to review the other Carbonite Complete options.
I support a client who uses Mozy Pro for backing up a single Windows Server application and data in a small business environment. My client utilizes Mozy Pro for offsite backup in addition to onsite backup for data protection.
Pros
Backups are cloud-based with great customization retention policies
Easy to use restoration procedures
Setting up backups are very easy and wizard-based
Cons
We have found no areas for improvement. It works, and backups and restorations are very simple
Likelihood to Recommend
Mozy is well suited in a small business environment where there are not many servers (in our case).
Mozy was provided by the organization for which I used to work as an automatic backup solution. It was installed on our work laptops to back up our data daily. It addresses the problem of lost data due to system or hard drive failure.
Pros
Backs up data automatically.
Does not slow down system.
Cons
Seemed to 'forget' to run at times.
Likelihood to Recommend
I thought it was great to use at work where my documents/data was simple, such as Word documents or PDFs. I would not recommend it for someone who wants a lot of photos or videos backed up.
Mozy Pro was our one and only end-user backup client at my previous employer. It was used across the entire organization, including high-level executives all the way to the C-level. We used IT to backup users' critical files, although we did not use it to perform full backups of machines. It primary was used to backup profile data, such as My Documents, My Pictures, Favorites, Desktop, Downloads, etc. Mozy Pro does an excellent job of this. It is also very easy to administer from the web portal. It makes adding new users, restoring backups or downloading them very easy, for both admins and end-users. We were also very impressed with how easy it was to update policies and push those to users. It worked very well, and we rarely had to engage support for anything.
Pros
Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
Cons
Somewhat expensive for storage received - We observed that Mozy didn't offer a great deal of storage per user by default, whereas unlimited storage was available from other vendors at a reasonable price
No data deduplication - It would be nice to see data deduplication, especially since the amount of storage available was somewhat limited.
Slightly dated feel - The Mozy Pro interface was a bit dated when we used it, at least compared to competing backup solutions
Likelihood to Recommend
Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
We use Mozy to back up our critical files throughout the day. It is used across the organization.
Pros
Automated backup multiple times a day.
Versioning of files.
Easy administration and setup.
Cons
Additional configuration on backup process, for example warning of file deletion.
Being able to configure length of version history.
Add functionality to make a full disk snapshot.
Likelihood to Recommend
Mozy is great for automated back up of critical files. The only drawback to the backup method is that if a file is deleted accidentally, it will only be in the backup history for a limited time, with no warning that it will be gone soon.
I use Mozy as a backup service for all my design files on my work computer as well as my personal files on my home computer. The plan I'm on lets me have up to 3 computers connected for backup, so I have my parents' laptop being backed up as well.
Business wise, this tool is invaluable. My computer crashed a few years ago completely. To the point where I had to do a factory reset. If it hadn't been for Mozy, I would have lost everything. Fortunately I had Mozy and lost almost nothing. It's also great for transferring computers. You can do a final backup on the old machine and do a full restore on the new machine and everything will be restored in the same way as it was on the old machine, file folder structures included.
Pros
Full file backups
Automatic backups so I don't have to think about it. You can set it to a specific time of day or number of times you want it to backup throughout the day.
Restore is very easy, almost like one click.
You can log in to Mozy anytime to view files that have been backed up. Once I forgot to bring home a file I needed for a project I was working on, and I was able to log in and download it from the cloud very easily and quickly.
They have a Stash folder feature that I haven't used very often, but it's great and works the same way as a Dropbox folder or Google Drive folder would. It makes the files you save in it available immediately.
Cons
I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
Likelihood to Recommend
Mozy is great if you have lots of big files that are business related that you can't afford to lose. It's also great if you have thousands of personal files like photos that you would be upset at losing. If you can make use of Google Photos/Drive to meet your needs, then that would be a cheaper solution. But for business, this is the way to go.
