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CareCloud

CareCloud

Overview

What is CareCloud?

CareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.

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Recent Reviews
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Pricing

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CareCloud

CareCloud

N/A
Unavailable

What is CareCloud?

CareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is CareCloud?

CareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.

CareCloud Competitors

CareCloud Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(4)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
February 19, 2015

Why You Should Care about CareCloud

Verified User
Paraprofessional in Professional Services
Hospital & Health Care Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
  • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
  • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
  • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
  • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
  • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
Likelihood to Recommend
If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
CareCloud Feature Ratings
Billing and Claims Management (5)
48%
4.8
Real-time eligibility verification
N/A
N/A
Coding
N/A
N/A
Claims management
80%
8.0
Patient billing
80%
8.0
Financial Reporting
80%
8.0
Patient Scheduling (5)
32%
3.2
Rule-based scheduling
N/A
N/A
Automated patient check-in
N/A
N/A
Automated appointment reminders
N/A
N/A
Multi-location support
80%
8.0
Calendar interface
80%
8.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
32%
3.2
Charting / document management
90%
9.0
Templates
90%
9.0
E-prescribing
N/A
N/A
Fax integration
N/A
N/A
Patient portal
N/A
N/A
Mobile/tablet support
50%
5.0
Speech recognition
N/A
N/A
Integration with other EMR and PM systems
N/A
N/A
Customization
90%
9.0
Workflow automation
N/A
N/A
Medical Security and Privacy (4)
65%
6.5
Role-based permission levels
80%
8.0
Data backups and redundancy
90%
9.0
HIPAA compliance
90%
9.0
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
80%
8.0
Task tracking
70%
7.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
90%
9.0
Alternatives Considered
Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
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