TrustRadius: an HG Insights company

What is CaseXellence?

CaseXellence is a low-code intelligent process automation platform that enables public sector enterprises to modernize and transform their legacy infrastructure. CaseXellence has pre-built verticalized solutions designed specifically for public sector automation with security, transparency, and traceability at the heart of the platform.

CaseXellence offers a comprehensive suite designed to meet the diverse needs across various sectors, including government agencies, housing, education, and child welfare, whether it's for Rental Assistance, Homeowner Support, Student Financial Aid, or Child Support.

Streamline : Case management process and applicant view with one platform.

  • Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
  • Secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
  • Built-in fraud prevention and identity-proofing integrations.

Transform : Real-time data and tools for collaboration and communication.
  • Automated processes for increased productivity and lower operating costs

Engage

  • Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
  • AI/ML based document processing and customer service
  • Better citizen engagement & communications.
  • Improved service delivery to citizens

Categories & Use Cases

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