TrustRadius Insights for CenterPoint Payroll are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Extensive Features: Several users have praised CenterPoint Payroll for its extensive features, which cater to various payroll processing needs. The software offers functionalities such as direct deposit for checks and Aatrix tax form preparation, providing convenience and efficiency in managing payroll tasks.
Amazing Customer Support: Many reviewers have expressed their appreciation for the exceptional customer support provided by CenterPoint Payroll. With round-the-clock availability and expert assistance, users feel supported and well taken care of whenever they encounter any issues or have questions.
User-friendly Interface: Users find CenterPoint Payroll easy to use, even for those without accounting experience. The software's intuitive design and logical user interface allow individuals with varying levels of expertise to navigate effortlessly through the system and perform necessary payroll tasks efficiently.
Our company uses CenterPoint Payroll to process our company's payroll. This product is used exclusively by our HR department. We decided to bring payroll processing back internally into our company from having outsourced with ADP and Paychex prior, and being dissatisfied with both. CenterPoint gave us the power to run our own payroll and limit the number of errors and issues we continued to have with our prior payroll companies.
Pros
Customization options to meet your company's payroll needs.
Excellent customer service and tech support.
Logical and easy-to-use user interface.
Ability to customize reports and exports.
Cons
Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
Likelihood to Recommend
CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.