TrustRadius: an HG Insights company
TrustRadius: an HG Insights company

Centrical Reviews and Ratings

Rating: 9.5 out of 10
Score
9.5 out of 10

Community insights

TrustRadius Insights for Centrical are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Creative Solutions: Users appreciate that Centrical offers creative solutions that address different types of operational phases. The platform's deep level of customization and pre-built content is highly valued by new admins, allowing for quick implementation. Some users feel that the variety of gamification features and nice UX/UI in Centrical provide a great way to help staff own their performance and get rewarded for it.

User-Friendly Interface: The simplicity and user-friendliness of the platform are highly praised by reviewers. They find Centrical easy to use and navigate, with a seamless user interface. The software's nice interface quickly shows possibilities, making it intuitive for end-users.

Engagement Boost: Companies have experienced increased engagement among employees since implementing Centrical. Users appreciate how the platform keeps colleagues connected through featured content, Kudos, and company communication, especially in a work-from-home environment. The gamification aspect of Centrical is highly valued, as it keeps agents up to date with their metrics and rewards them for their performance.

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