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Checkfront Reviews & Insights

Score9.9 out of 10

2 Reviews and Ratings

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Community insights

TrustRadius Insights for Checkfront are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Reliable and Seamless Booking System: Users appreciate that Checkfront is a reliable and seamless booking system that provides a smooth experience for both businesses and customers. Many users have stated that they have been using Checkfront for several years without any major issues, highlighting the platform's dependability.

Flexible and Customizable Interface: The flexibility and customization options offered by Checkfront are highly valued by users. They mention that the platform allows them to easily configure their booking system according to their specific needs. Some users have even described Checkfront as the most powerful and customizable interface they have come across.

Outstanding Customer Support: The quality of customer support provided by Checkfront is consistently praised by users. They describe the support team as knowledgeable, concerned, and prompt in resolving challenges. Users appreciate that the support team goes above and beyond by creating instructional videos to help them implement specific solutions.

Checkfront Reviews

1 Review

Easy to use

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Checkfront is the main resource for my role. I am able to tackle basic reservations based on what inventory has been added, and run detailed reports to find discrepancies. It can be as simple or as detailed as you want. Everything is color coded and user friendly, which makes it easy to train new reservationists.

Pros

  • Intuitive, user friendly interface
  • Inventory and Customer Calendar views
  • Export reports to excel
  • Email customer function from invoice page
  • Notes notes notes!! on the invoice

Cons

  • There is often a lag when loading that is not related to my browser or internet connection. Sometimes it just takes forever to load.
  • The "log" tab from the invoice page is almost useless. Clearer/more simple data and info there would be great.
  • Search function is a little finicky.

Likelihood to Recommend

Checkfront is very intuitive and user friendly which makes it easy to train new seasonal staff quickly.

We operate out of several different locations. Each outpost manager has the ability to go into checkfront and modify inventory based on their needs and availability, which makes communication easy and eliminates overbooking

The customer and inventory calendar views allow me to "play Tetris" with lodging assignments to optimize guest experience.


VU
Verified User
Employee in Customer Service (5001-10,000 employees)
Vetted Review
Checkfront
3 years of experience