Cisco Cloud Email Security Reviews and Ratings

Rating: 8.5 out of 10

Score

8.5 out of 10

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Reviews

5 Reviews

My Review

Rating: 8 out of 10

Incentivized

February 15, 2026

Use Cases and Deployment Scope

If you need a robust email security solution for your IT infrastructure, Cisco Cloud Email Security is the right choice. In a few words, it resolves spam and phishing emails in our infrastructure. However, we can analyze the mails with the dashboards and the data provided by the Cisco Solution. This solution is powered by AI, which represents a significant shift in a field like email with large volumes of data.

Pros

Block Threat mail.
Data analyze.
Sort mails alerts.

Cons

UI Design.
Message Forensic.
Quarantine release.

Likelihood to Recommend

It's suitable for content filtering applications using regex, hash, domain, or email... It's particularly perfect for a Cisco infrastructure. It's also perfect for a hybrid environment, such as on-prem/cloud. It's less appropriate for small- to mid-sized infrastructure because it's too complex for basic use. The UI can be improved as well.

Verified User

Engineer in Engineering (1001-5000 employees)

Vetted Review

5 years of experience

Cisco Cloud Email Security Review

Rating: 9 out of 10

Incentivized

January 16, 2020

Use Cases and Deployment Scope

Cloud Email Security is used in the organization to conduct proof of concept with customers as we are Cisco partners. Some problems that may occur are that the parts with which you want to integrate the solution are not well configured since on the part of email security you have no problem.

Pros

Advanced malware protection.
Integration with Office365.

Cons

The graphical interface.
Support to deploy.

Likelihood to Recommend

The most appropriate scenarios to implement email security is in companies that want to protect the use of electronic mail since it is one of the security breaches that are currently used to perform any type of attack.

Very effective integration with Office 365 and it is highly recommended to add the functionality of advanced malware protection.

Verified User

Engineer in Engineering (201-500 employees)

Vetted Review

Reseller

3 years of experience

Excellent Email Security Service

Rating: 9 out of 10

Incentivized

June 26, 2019

Use Cases and Deployment Scope

At ARM marketing solutions, we have a very diverse workforce employed across different geographic locations and still rely heavily on email for interactions with our clients and customers. After experiencing a significant data breach, our CIO decided to overhaul our IT security infrastructure. We implemented Cisco Cloud Email Security as our first choice solution for securing Email servers. This tool is implemented across the entire company.

Pros

Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
Its content encryption capabilities safeguard against any data loss potential through outgoing emails.

Cons

On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
Emails with large attachment sizes can sometimes slow down the email loading process.

Likelihood to Recommend

We have been using this software at our company for approximately two years now. We have had excellent results from it thus far. This tool is very robust and provides a layered approach towards email security. We have it installed for our employees mobile devices as well.

Verified User

Engineer in Information Technology (11-50 employees)

Vetted Review

2 years of experience

Professional and dependable E-mail security for your business.

Rating: 9 out of 10

Incentivized

February 5, 2019

Use Cases and Deployment Scope

We are using the Cisco E-mail Security Appliance as our main E-mail gateway towards the internet.

It filters incoming and outgoing mail for over 500 domains and thousands of users.

Pros

Best in class spam filtering using Talos Intelligence.
Highly customisable with multiple layers and filters to customise your E-mail flow.
Reliable and able to keep up with high volumes of mail and spam.

Cons

Initial configuration takes time to perform as it is a very powerful solution.
Limited context sensitive help.

Likelihood to Recommend

Will work for both on-prem as hosted exchange services. Scales very well from 100 users to thousands of users.

Wouter Hindriks

Technical Team Lead Network & Security in Information Technology at Missing Piece BV (11-50 employees)

Vetted Review

6 years of experience

View profile

Cisco Cloud Email Security - Well Worth the Investment

Rating: 9 out of 10

Incentivized

January 8, 2019

Use Cases and Deployment Scope

CES is used across our entire network. It addresses the problems of spam and potentially malicious emails. It also gives us the ability to monitor our incoming and outgoing traffic at a granular level.

Pros

Incoming mail policies and content filtering are easy to implement.
Security aspects of the service are great at filtering out unwanted traffic: anti-spam, anti-virus (Sophos and Mcafee), Cisco AMP, outbreak filters, reputation filtering, etc.).
Email tracking through the SMA is a breeze, so if you have specific users that are having problems in the receipt of emails, research into the problem is quick and easy.
The reporting is detailed for operations and security functions.

Cons

Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.

Likelihood to Recommend

We have over 70 locations across the US, some of which change due to the nature of our business, so having Cisco Cloud Email Security provides scalability with relative ease when a new site comes up. An on-prem solution would be much harder to manage.

Randy Zuehlke

IT Security Manager in Information Technology at Reynolds, Smith and Hills (RS&H) (1001-5000 employees)

Vetted Review

2 years of experience

View profile

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