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Cisco Desk Series

Score9.6 out of 10

115 Reviews and Ratings

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What is Cisco Desk Series?

A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.

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Who Buys & Uses Cisco Desk Series

Cisco Desk Series Reviews

What users are saying about Cisco Desk Series.
View all Cisco Desk Series reviews

Pros

  • High-quality video and audio capabilities
  • Native support for multiple meeting platforms
  • Advanced features like AI noise cancellation and speaker focus

Cons

  • Concerns regarding hardware quality and tactile controls
  • Performance and responsiveness limitations, particularly when used as an external monitor
  • Restrictions on connectivity options and port usage, often requiring wired connections

Best Desktop Collaboration Endpoint On the Market.

Brad HackerView profile
Practice Lead in Engineering at Red River (501-1000 employees employees)

Use Cases and Deployment Scope

I use the Cisco Desk Pro as a primary monitor and peripheral camera, microphone, and speakers for any meeting I need to join from my computer. Additionally, I use it with the native conferencing capabilities for Webex, Microsoft Teams, Zoom, and Google meetings while using the built-in AI noise cancellation and camera features like background blur and speaker focus that keep me in the best position of the frame.

Pros

  • AI noise removal and my voice only focus.
  • Third-party support.
  • USB pass through.

Cons

  • Higher power output for laptop charging.
  • Reduce CPU/GPU consumption.

Return on Investment

  • Productivity
  • Hot desking.
  • Collaboration

Alternatives Considered

Poly Studio Series and Neat Bar

Other Software Used

Webex App, Microsoft Teams

Cisco Desk Series does the job well

Incentivized
Wayne De NardiView profile
Senior Manager SA Digital Telehealth Network in Information Technology at SA Health (5001-10,000 employees employees)

Use Cases and Deployment Scope

We use Cisco Desk Series devices for small shared office spaces, and also for doctors to remote dial in to regional hospitals. The far end camera control to enable the clinicians to zoom in to see patients injuries or conditions is extremely helpful in performing diagnosis, especially in parts of Australia where there are no doctors available locally in some remote places.

Pros

  • Large TelePresence Screen
  • Great camera
  • Ability for Far End Camera Control

Cons

  • HDMI port can only be used for display of shared content

Return on Investment

  • Reduce the need for travel for both doctors and patients

Alternatives Considered

Cisco Webex DX80 (discontinued)

Other Software Used

Webex App

Usability

Cisco Desk Series Review

Incentivized
Verified User
Team Lead in Sales (10,001+ employees employees)

Use Cases and Deployment Scope

So our staff is distributed all over Germany and sometimes all over the globe. So we have many virtual conferences and if you have a small screen, it's very exhausting to review all these video sessions. So the Desk Pro has a large stream and excellent audio quality. So I enjoy quality and it's not so exhausting to follow on meetings and it's a better picture and video, audio quality. And of course if we have negotiations now with clients, with partners, I'm more present in the room.

Pros

  • So the product, you can use WebEx conferences as well as Microsoft Teams conferences. This is very good because in the past it was only built for WebEx, WebEx platforms but since a couple of months it's certificated for Microsoft Teams as well because many clients and partners have changed their collaboration platform and team Microsoft Teams is the most common platform in the business world today.

Cons

  • So the quality of the surface of the panel for the volume and all this stuff could be better. So there is the louder button stick sometimes and it's becoming very loud, but I can't do it less. Then I need to switch off the whole system because So loud. Yeah, so the logical function is perfect, but the physical surface and all this stuff could be better.

Return on Investment

  • First of all it's a great identification with Cisco as a brand. So Cisco is a very strategic partner for us and manufacturer and I say use what you sell. So to convince other customers, it's very important to use this product in day by day life. So it helps me to convince customers to buy this product.

Other Software Used

Microsoft 365

Nice Device!

Incentivized
Verified User
Executive (10,001+ employees employees)

Use Cases and Deployment Scope

We use it in smaller meeting rooms or as a personal system. So you can connect easily to Cisco meetings or make a Cisco one on one call, with the person you need. Very helpful is the option to create a Weblink. In some rooms we’re using the desk pros with hot desking.

Pros

  • Screen
  • Camera
  • set as personal system

Cons

  • Little bit heavy
  • Change the positon

Return on Investment

  • Integrate small meeting rooms
  • Using as personal device

Alternatives Considered

Cisco Room Series, Cisco Board Series, Cisco Desk Camera and Cisco Headsets

Cisco Desk Series mini

Incentivized
Verified User
Administrator in Corporate (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Cisco Desk Series on personal devices or the Cisco Desk Series for smaller rooms at the offices across the organization. The desk mini works wonders, but the config side of things should be available on the actual system instead of logging into a browser to alter some information.

Pros

  • Small meetings
  • Good video and audio

Cons

  • Have Miracast without having a Ethernet cable installed
  • The config portal directly in the system

Return on Investment

  • Usage around the office haven't been great.
  • Larger knowledge on how to maximize usage of the system.

Cisco Desk Series Alternatives

Products similar to Cisco Desk Series that may also meet your needs.
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Cisco Webex DX80 (discontinued)
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