Cisco Duo Review
Cisco Duo Reviews and Ratings
Community insights
TrustRadius Insights for Cisco Duo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Improved Performance: Users consistently praise the Cisco Duo app for its significantly faster performance compared to Microsoft Authenticator, leading to enhanced task efficiency and increased productivity levels in their daily workflows. This speed boost streamlines authentication processes and ensures swift access to essential resources.
User-Friendly Experience: Reviewers highlight the intuitive and user-friendly interface of the Cisco Duo app, emphasizing how easy navigation and a seamless authentication process simplify security measures for both employees and administrators alike. The straightforward design contributes to a positive user experience and facilitates quick adoption.
Diverse 2FA Options: Customers appreciate the extensive range of two-factor authentication (2FA) options provided by Cisco Duo, enabling them to customize security measures according to their specific requirements and preferences. With multiple authentication methods available, users can tailor their security setup for optimal protection across various platforms.
Reviews
Videos
Essential tool for authentication.
Rating: 9 out of 10
Use Cases and Deployment Scope
Cisco Duo is an identity management solution for all sizes of businesses, organisations and institutions. The product ensures real-time activity monitoring and extensive identity management. Introduction of the software in our organisation has enabled us to manage,secure and streamline digital identity. It has also made it easy for us to enforce security policies and ensure compliance with industry set standards. unauthorised acces into our systems is a thing of the past.
Pros
- Integration of the software with human resource management systems and efficiency incidents management.
- Software cost friendliness and unlimited integration.
- Availability of advanced features such as single sign on and instant password reset
- The software has a risk based authentication system and extensive identity and access management tools.
Cons
- Dependency of the software in internet connection.
- Delay in customer care services. They consume alot of time before responding to queries.
Likelihood to Recommend
<div>Flawless integration of the software with other systems.</div><div>The product is simple and straightforward tool when it comes to implementation.</div><div>Pricing of the software is flexible and affordable.</div><div>It is an easy to use authentication management software.</div><div>Mobile application of the software is the same as web and windows version.</div>
Cisco Duo the only authenticator
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
Cisco Duo is a component of a modern Zero Trust security framework, we use it internally instead of Microsoft authenticator as we have a complete Cisco Ecosystem. Cisco Duo grant to our users and company an additional level of security while accessing internal application avoiding data breaches from attackers that discover users password
Pros
- Easy to configure
- User friendly
- Compatible with many applications
Cons
- Cisco Duo push notifications not working sometimes
- Offline mode is limited
- Make it more easy to transfer in new devices
Likelihood to Recommend
Cisco Duo is well suited to Manage Remote access(VPN), hybrid environment and for companies that care about the user experience as is really easy to use. Cisco Duo also fit perfectly in the cisco ecosystem and is easy applicable in third parties scenarios. I dont recommend it for small sizes companies
Vetted Review
5 years of experience
Cisco Duo MFA Product Review
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
Cisco Duo is used when our users log into their Desktops, it prompts them for a Cisco Duo key, which in our case is sent via their cell phones. Also, we use Cisco Duo to secure our Student Management system and our Staff / HR systems. We are planning to roll out application control requiring Cisco Duo as well. It is a very powerful tool, which we have had to carefully deploy so we do not block out entire groups, or make it very tedious logging into applications.
Pros
- It works very well with workstation authentication.
- It works very well with VPN client authentication.
- It is very stable for applications, such as HR department access
- It is a very stable tool for wireless network access.
Cons
- Our biggest issue is if someone forgets their cell phone, they need to either contact us to be put in bypass (which allows them access for a short time) or they can generate keys to be used if they lose their phone or have no wifi.
- If a client is in an area where their is no access to Wi-Fi, often they need to go to a location to get Wi-Fi to complete the login procedure.
Likelihood to Recommend
It is a very compete and solid solution Once it is in place, and you have configured the different settings and policies it is consistent and works well. It does take some time to work the kinks out. We had a Cisco support provider assist us while we stepped through the process of getting it set up.
Vetted Review
4 years of experience
How Cisco Duo can help secure your end user access
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
A few years ago our cyber insurance company started requiring us to use two factor authentication. We needed something we could roll out quickly, but also had a wide range of capabilities. We looked at different vendors and decided on Cisco Duo. It satisfied our need for interoperability with custom applications, additional support for servers and easy to use app for end users.
Pros
- Easy end user setup
- Well laid out administration console
- Support documentation
- Single Sign-on integration
Cons
- I'd like to see better integration for Apache Tomcat. We have a case management system that runs on Apache Tomcat, but are not able to integrate it with Cisco Duo for 2FA.
- It would be nice to have an auto delete feature after a user's account has been disabled.
- We are a non-profit so lower pricing would help us a lot.
Likelihood to Recommend
I would say if your company has diverse needs like custom apps integration or you require single sign-on then Cisco Duo is a good fit. Also, if you need to roll out 2FA quickly then Cisco Duo is a good solution. If on the other hand you have a tight budget and do not need the added features then Cisco Duo might be overkill.
Vetted Review
3 years of experience
Instant Brand Awareness for End users.
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
Cisco Duo is a great MFA tool and integrates well with other enterprise level software. This is a known vendor that has obtained an industry standard MFA tool. This works as expected and one of the industries leading software MFA solutions!
Pros
- Multi Factor Authentication.
- QR Code Reading For Pairing.
- Zero Trust Principles.
Cons
- Overall Clean Brand Standards.
- Better help Articles for End Users.
- Better onboarding articles and documentation.
Likelihood to Recommend
Most businesses seem to be able to get value out of using this software. 2025 is the year for cybersecurity, and having a vetting MFA tool is a necessity. This is from a vetted vendor and integrates well with major platforms.
Vetted Review
7 years of experience
Cisco Duo is the Perfect MFA Application for your Company.
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
We use Duo as MFA for domain login and for VPN login.
Pros
- It can be easily configured for application usage.
- Up time is very good.
- Easy to use for users.
Cons
- Sometimes we receive client lock-outs and are not sure what causes them.
- If someone is on wifi with a low signal and connected to a VPN, it will keep sending a Duo push at every reconnect. Not Duo's fault, though.
Likelihood to Recommend
We have been able to customize the Duo application, whether it is installed on a server or a workstation, and have the UI tailored to the environment.
Vetted Review
3 years of experience
Trustworthy and secure MFA solution
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
We use Cisco Duo as a MFA to secure user identities and access to applications. It offers you powerful layer of protection against unauthorized access by offering multiple forms of verification before granting access to sensitive data and applications. It helps your organization to confidently manage remote access and maintain secure environment for users.
Pros
- By offering multiple forms of authentication like push notification, Duo mobile passcode, phone call, biometric it significantly reduces the risk of unauthorized access.
- It comes with user friendly interface which simplifies authentication process.
- It offers SSO solution that provides users a seamless and unified login experience across all applications.
Cons
- It can be expensive solution, for smaller businesses or organizations with lower budget
- Complex integration process
Likelihood to Recommend
It is well suited for all types of businesses looking for reliable and secure MFA solution. It will provide them powerful layer of protection against unauthorized access and help them to maintain secure environment for their users. It will protect their users from credential theft, and data breaches. It will also help them to comply with various security regulations and industry standards.
Simple Secure and Reliable 2FA service
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
We use Cisco Duo as a 2nd factor authentication software to allow secure authentications for users accessing remote applications. In order to provide remote access, we required a secure method of allowing users to authenticate with a 2nd factor, Cisco Duo integrates seamlessly and security with Active Directory to allow directory sync into Cisco Duo.
Pros
- Ease of User administration
- Great documentation that is easy to read
- Readily accessible support
- Secure integration with Active Directory
- Polished User and Admin Interface
Cons
- this solution works great for our needs, very minor adjustments needed
- Add a column for user created date. Often times we need to purge users who have never authenticated, currently we need to open each DUO user to determine date created, it would be nice to have that column listed when view all accounts. IE user that was just created would not need to be purged vs user that is 6 months old and has never logged on
- provide clear instructions on how to backup and migrate tokens from one iOS device to another
Likelihood to Recommend
Cisco is a trusted brand we feel comfortable with. Their documentation is easy to read, there are useful webinars and training events offered to assist with configuring applications and enabling new features. Cisco Duo offers free assisted health checks to improve environment stability and security. The service is very stable, if there are any issues - communication is always generated and distributed in a timely fashion with follow-up communications until case closure.
Vetted Review
5 years of experience
Cisco Duo - Highly Recommend
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
Duo is our center piece for MFA. It's effective, consistent, and requires almost no upkeep. It truly is a piece of software that is set it and forget it.
Pros
- The reporting is intuitive and staright forward
- Love the function for building policies
- It works and almost without fail
Cons
- Nothing really comes to mind. I find it very intuitive to use.
Likelihood to Recommend
Love how simple it is to use. For staff members working outside the office they can choose the push notification or a call to their trusted device. As IT I love how it logs the information and allows me to review anything that may pop up as unusal.
Ram
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
We use it for verifying the programs we have at our company.
Pros
- Send notifications.
- Multi factor authentication.
- Ease setup.
Cons
- Flexibility in authentication methods.
- User experience and ease of use.
Likelihood to Recommend
Securing access to sensitive data and applications. Offline access requirements are less appropriate. Also, Organizations are seeking an integrated password manager.
