TrustRadius Insights for Cisco Duo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Improved Performance: Users consistently praise the Cisco Duo app for its significantly faster performance compared to Microsoft Authenticator, leading to enhanced task efficiency and increased productivity levels in their daily workflows. This speed boost streamlines authentication processes and ensures swift access to essential resources.
User-Friendly Experience: Reviewers highlight the intuitive and user-friendly interface of the Cisco Duo app, emphasizing how easy navigation and a seamless authentication process simplify security measures for both employees and administrators alike. The straightforward design contributes to a positive user experience and facilitates quick adoption.
Diverse 2FA Options: Customers appreciate the extensive range of two-factor authentication (2FA) options provided by Cisco Duo, enabling them to customize security measures according to their specific requirements and preferences. With multiple authentication methods available, users can tailor their security setup for optimal protection across various platforms.
I use it as second level authentication during Cisco website access
Pros
It's fast
It's really simple to install
It's easy to align with Cisco login&password
Cons
I think it's useful
it could provide some statistics, i.e. how many times i used it in a period
layout is poor
Likelihood to Recommend
Cisco Duo is a good app that has never given me any problems. I find it simple and quick to use every time I use it.The authentication notification arrives quickly, and I haven't had to log in again. I only use it to log in to the Cisco website, so my experience isn't helpful in offering any further suggestions.
Authenticating and authorizing users external (external partners) to the company, providing remote services, and never coming into the office.
Pros
Intuitive
Easy to use.
Straightforward deployment.
Cons
Sometimes delay in delivering codes, SMS messages for instance.
Likelihood to Recommend
If asked, I think I am likely to recommend Cisco Duo to a colleague because, in my experience, Cisco Duo is An easy-to-set-up solution, easy for end-users who are not necessarily tech-savvy to adopt.
VU
Verified User
Engineer in Information Technology (10,001+ employees)
I think that there is room for improvement in Cisco Duo with more setup wizards
Likelihood to Recommend
If asked about Cisco Duo, I think I am likely to recommend Cisco Duo to a colleague for the verification of contractors and internal for access to vpn (virtual private network)
At this moment I do not have problem with Cisco Duo product. Cisco Duo works correctly.
Pros
Identity users
MFA works perfect
I know when user account was disabled
Cons
Secure of identity.
Now access to mail/exchange is going well
I can manage of users and resovle problems with identity
I have intelligence about devices of users and I can manage (partivual) of it
Likelihood to Recommend
When I have Cisco Duo I know who and when want to connect to my assets. Cisco Duo allows me to manage and aggregate information about users and devices. What more now security and identity of users works well.
In our organization, We use Cisco Duo to authenticate users for remote work.
Pros
I think Authenticating is done well in Cisco Duo
I think Security is done well in Cisco Duo
I think Ease of use is done well in Cisco Duo
Cons
I think there is room for improvement in Cisco Duo with a multiple approvals bug
Likelihood to Recommend
If asked about Cisco Duo, I think I am likely to recommend Cisco Duo to a colleague because, in my experience, Cisco Duo can be used for remote users, for security purposes etc
VU
Verified User
Administrator in Information Technology (201-500 employees)
We use Cisco Duo as the primary MFA system internally and also to protect our client's infrastructure. The primary business problem we faced was the need to centrally manage all the various accounts for our clients in a single space. Something Cisco Duo did right from the ground up: a single pane to get it all done with minimal effort. Thank you Duo
Pros
Consolidated access for multiple accounts
Technical Support a breeze
Easy configuration
Cons
Pricing of the upper tier product could be a bit cheaper
Likelihood to Recommend
Cisco Duo is perfect for any environment! From protecting a single resource to protecting all the clients of a large MSP. It can be scaled very quickly and administration is a breeze through a single interface. Initial configuration is kept as simple as possible for a product of this nature and the support documentation is ample.
We use it to login to our computers and also login to some of our business apps, it uses 2FA to securely access our accounts and keep our organization safe from bad actors. Highly recommend the product as it is easy to use and works for alot of products and services.
Pros
Works well
Easy to use
Lots of options to login and verify 2FA
Cons
Maybe update some of the features
Sometimes push notifications dont work
Add another area of use
Likelihood to Recommend
It works well to login to your computer everyday, it helps secure our vpn connections, and also helps us securely login to your systems each and every day. Maybe somethings we login to dont always require duo, but for the most part it really helps our company stay safe and remote into things securely.
Cisco Duo is an identity management solution for all sizes of businesses, organisations and institutions. The product ensures real-time activity monitoring and extensive identity management. Introduction of the software in our organisation has enabled us to manage,secure and streamline digital identity. It has also made it easy for us to enforce security policies and ensure compliance with industry set standards. unauthorised acces into our systems is a thing of the past.
Pros
Integration of the software with human resource management systems and efficiency incidents management.
Software cost friendliness and unlimited integration.
Availability of advanced features such as single sign on and instant password reset
The software has a risk based authentication system and extensive identity and access management tools.
Cons
Dependency of the software in internet connection.
Delay in customer care services. They consume alot of time before responding to queries.
Likelihood to Recommend
<div>Flawless integration of the software with other systems.</div><div>The product is simple and straightforward tool when it comes to implementation.</div><div>Pricing of the software is flexible and affordable.</div><div>It is an easy to use authentication management software.</div><div>Mobile application of the software is the same as web and windows version.</div>
Cisco Duo is a component of a modern Zero Trust security framework, we use it internally instead of Microsoft authenticator as we have a complete Cisco Ecosystem. Cisco Duo grant to our users and company an additional level of security while accessing internal application avoiding data breaches from attackers that discover users password
Pros
Easy to configure
User friendly
Compatible with many applications
Cons
Cisco Duo push notifications not working sometimes
Offline mode is limited
Make it more easy to transfer in new devices
Likelihood to Recommend
Cisco Duo is well suited to Manage Remote access(VPN), hybrid environment and for companies that care about the user experience as is really easy to use. Cisco Duo also fit perfectly in the cisco ecosystem and is easy applicable in third parties scenarios. I dont recommend it for small sizes companies
Cisco Duo is used when our users log into their Desktops, it prompts them for a Cisco Duo key, which in our case is sent via their cell phones. Also, we use Cisco Duo to secure our Student Management system and our Staff / HR systems. We are planning to roll out application control requiring Cisco Duo as well. It is a very powerful tool, which we have had to carefully deploy so we do not block out entire groups, or make it very tedious logging into applications.
Pros
It works very well with workstation authentication.
It works very well with VPN client authentication.
It is very stable for applications, such as HR department access
It is a very stable tool for wireless network access.
Cons
Our biggest issue is if someone forgets their cell phone, they need to either contact us to be put in bypass (which allows them access for a short time) or they can generate keys to be used if they lose their phone or have no wifi.
If a client is in an area where their is no access to Wi-Fi, often they need to go to a location to get Wi-Fi to complete the login procedure.
Likelihood to Recommend
It is a very compete and solid solution Once it is in place, and you have configured the different settings and policies it is consistent and works well. It does take some time to work the kinks out. We had a Cisco support provider assist us while we stepped through the process of getting it set up.
VU
Verified User
Manager in Information Technology (501-1000 employees)