Cisco Duo - MSPs Secret Weapon
January 13, 2026

Cisco Duo - MSPs Secret Weapon

Dawid Viljoen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Duo

We use Cisco Duo as the primary MFA system internally and also to protect our client's infrastructure. The primary business problem we faced was the need to centrally manage all the various accounts for our clients in a single space. Something Cisco Duo did right from the ground up: a single pane to get it all done with minimal effort. Thank you Duo

Pros

  • Consolidated access for multiple accounts
  • Technical Support a breeze
  • Easy configuration

Cons

  • Pricing of the upper tier product could be a bit cheaper
  • Allows quick and easy administration from a single portal
  • Adding or removing licenses a breeze
  • Clients feel confident and secured
  • MFA is a must have and Cisco made adding this service to any technology a breeze
  • Cisco Meraki MX
  • Cisco Meraki vMX
  • Cisco Meraki SD-WAN
  • Cisco Meraki Wireless Access Point
  • Cisco Catalyst Switches
  • Cisco AnyConnect
  • Cisco Umbrella
  • Cisco Secure Access by Duo
  • Cisco Secure Endpoint
The number one hybrid environment problem is protecting all the components from a single point without having a single point of failure. Duo caters for this perfectly through their unique approach in implementing MFA. It supports technologies from all vendors universally and this is a must have. Documentation is vast and helpful.
The impact CISCO has had in this is allowing it all to work without issue. Growing the network is as easy as can be. Managing the network from a single pane is as easy as can be. Growing our business by adding new clients just as easy as all the implementations are similar.
Cisco has one hundred percent made hybrid work safe and simple to obtain., Their universal approach, their eco system has made this a breeze.
Cisco Duo exceeds the WatchGaurd Authpoint product on every metric. Its easier to implement. More flexible in how its applied. And it allows much more features and granularity in how it can control access

Do you think Cisco Duo delivers good value for the price?

Yes

Are you happy with Cisco Duo's feature set?

Yes

Did Cisco Duo live up to sales and marketing promises?

Yes

Did implementation of Cisco Duo go as expected?

Yes

Would you buy Cisco Duo again?

Yes

Cisco Duo is perfect for any environment! From protecting a single resource to protecting all the clients of a large MSP. It can be scaled very quickly and administration is a breeze through a single interface. Initial configuration is kept as simple as possible for a product of this nature and the support documentation is ample.

Comments

More Reviews of Cisco Duo