Cisco Desk Series

Score9.1 out of 10

114 Reviews and Ratings

What is Cisco Desk Series?

A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.

Categories & Use Cases

Video Conferencing

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Wayne De Nardi View profile

Senior Manager SA Digital Telehealth Network in Information Technology at SA Health (5001-10,000 employees employees)

Use Cases and Deployment Scope

We use Cisco Desk Series devices for small shared office spaces, and also for doctors to remote dial in to regional hospitals. The far end camera control to enable the clinicians to zoom in to see patients injuries or conditions is extremely helpful in performing diagnosis, especially in parts of Australia where there are no doctors available locally in some remote places.

Pros

Large TelePresence Screen
Great camera
Ability for Far End Camera Control

Cons

HDMI port can only be used for display of shared content

Return on Investment

Reduce the need for travel for both doctors and patients

Alternatives Considered

Cisco Webex DX80 (discontinued)

Other Software Used

Webex App

Usability

Brad Hacker View profile

Practice Lead in Engineering at Red River (501-1000 employees employees)

Use Cases and Deployment Scope

I use the Cisco Desk Pro as a primary monitor and peripheral camera, microphone, and speakers for any meeting I need to join from my computer. Additionally, I use it with the native conferencing capabilities for Webex, Microsoft Teams, Zoom, and Google meetings while using the built-in AI noise cancellation and camera features like background blur and speaker focus that keep me in the best position of the frame.

Pros

AI noise removal and my voice only focus.
Third-party support.
USB pass through.

Cons

Higher power output for laptop charging.
Reduce CPU/GPU consumption.

Return on Investment

Productivity
Hot desking.
Collaboration

Alternatives Considered

Poly Studio Series and Neat Bar

Other Software Used

Webex App, Microsoft Teams

Christian Farre

CTO in Information Technology at SPACERA (1-10 employees employees)

Use Cases and Deployment Scope

We use the product to connect internally and externally. That helps us with bridging the divide between distance. So I'm in a remote part of Australia and I'm able to connect and collaborate with people all over the world.

Pros

I think it's best in class in terms of its quality
The ease of use is up there as well

Cons

My biggest gripe with the Desk Pro is that using it as a monitor, the response rate is slow. So that can be not great.

Return on Investment

It's quite an expensive product, but I think for what it does in terms of being able to connect and collaborate, it's invaluable in that respect.

Other Software Used

Microsoft Teams, Webex Meetings

Verified User

Team Lead in Sales (10,001+ employees employees)

Use Cases and Deployment Scope

So our staff is distributed all over Germany and sometimes all over the globe. So we have many virtual conferences and if you have a small screen, it's very exhausting to review all these video sessions. So the Desk Pro has a large stream and excellent audio quality. So I enjoy quality and it's not so exhausting to follow on meetings and it's a better picture and video, audio quality. And of course if we have negotiations now with clients, with partners, I'm more present in the room.

Pros

So the product, you can use WebEx conferences as well as Microsoft Teams conferences. This is very good because in the past it was only built for WebEx, WebEx platforms but since a couple of months it's certificated for Microsoft Teams as well because many clients and partners have changed their collaboration platform and team Microsoft Teams is the most common platform in the business world today.

Cons

So the quality of the surface of the panel for the volume and all this stuff could be better. So there is the louder button stick sometimes and it's becoming very loud, but I can't do it less. Then I need to switch off the whole system because So loud. Yeah, so the logical function is perfect, but the physical surface and all this stuff could be better.

Return on Investment

First of all it's a great identification with Cisco as a brand. So Cisco is a very strategic partner for us and manufacturer and I say use what you sell. So to convince other customers, it's very important to use this product in day by day life. So it helps me to convince customers to buy this product.

Other Software Used

Microsoft 365

Verified User

Executive (10,001+ employees employees)

Use Cases and Deployment Scope

We use it in smaller meeting rooms or as a personal system. So you can connect easily to Cisco meetings or make a Cisco one on one call, with the person you need. Very helpful is the option to create a Weblink. In some rooms we’re using the desk pros with hot desking.

Pros

Screen
Camera
set as personal system

Cons

Little bit heavy
Change the positon

Return on Investment

Integrate small meeting rooms
Using as personal device

Alternatives Considered

Cisco Room Series, Cisco Board Series, Cisco Desk Camera and Cisco Headsets

Cisco Webex DX80 (discontinued)

Dell Video Conferencing Monitors

Logitech Brio Webcam

Cisco Desk Series

What is Cisco Desk Series?

Categories & Use Cases

Media

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