Cisco Webex Desk Pro Reviews

8 Ratings
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Score 8.2 out of 100

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Reviews (1-4 of 4)

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December 16, 2020
Aisha Agivetova | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The product used by the department as our collaboration device when it comes to video meetings and a second monitor when it comes to productive office work.
  • Can be used as a monitor as the quality of the screen is outstanding.
  • Effective collaboration with interactive whiteboard during Webex Meetings.
  • Integration with Outlook calendar, joining a meeting with one click.
  • Need a physical switch between video mode and monitor mode, it is not convenient to switch in between manually.
  • It would be have this device integrated with headsets over Bluetooth, for private conferencing.
  • If the device could be adjusted to be as a surface for drawing that would be nice to try (as Wacom device for drawing).
It is well suited as a personal collaboration device + the second monitor. It cannot be used in a meeting room since the microphone has some distance limitation.
Read Aisha Agivetova's full review
December 14, 2020
Lane Irvine | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source
We have started to use the Cisco [Webex] Desk Pro as a high end personal video conferencing unit that operates as both a desktop monitor and a complete video conferencing end-point. The Cisco [Webex] Desk Pro has dramatically transformed the work from home experience for video conferencing with the built in noise cancellation and the powerful built-in audio.
  • Video Conferencing Unit
  • Desktop Monitor with touchscreen
  • Whiteboard sharing
  • Ability to add custom virtual backgrounds
  • It's still a very expensive option
Excellent for executives work from home or in the office.
Cost makes it difficult to deploy at a larger scale.
Excellent for environments with background noise.
Great for whiteboarding and content sharing.
Excellent for presenting to customers or large groups.
Works best with Cisco Webex but also operates as an excellent device when connecting to MS Teams, Zoom and any other collaboration platform as it operates as a webcam with audio capability.
Read Lane Irvine's full review
December 14, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
[Cisco Webex Desk Pro] brought many of the Webex system and the Video phone system together to give a more enjoyable all in one.
  • Ease of use
  • Quick Setup
  • Local and web registration
  • Bluetooth goes in an out at times.
Makes a great phone/video system/monitor all in one.
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June 11, 2020
Joshua Baever | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
This unit is starting to roll out to replace those executive leaders that had DX80's. It's still very exclusive as we have not received more than about 50 of them total. They go quick since some people want these fancy devices. Webex Desk Pro solves so many problems. It joins more than just Webex meetings. You think of it, it can join it. It acts as a large secondary monitor, it charges your laptop like a docking station, and much more.
  • It charges my laptop while being an amazing secondary monitor.
  • Optimizes the video and audio with superior sound and microphones.
  • A very nice compact digital whiteboard.
  • Hooks in with Webex meetings and Teams in such a seamless way.
  • Handles calling like a desk phone and is natural to use.
  • Looks so beautiful and is such a great addition to your desk.
  • It does virtual backgrounds but it would be nice to be able to upload your own images. Instead you just get blur and then 4 other default images.
I wish I could give this device to everyone in my company. I can't think of a person who uses Webex meetings and Teams who would not benefit from having this device. The digital whiteboard is top-notch, the audio is crisp, the mics are great and make you sound good and the camera and very optimized for high def/sharp-looking video. And the fact that I can join a Webex, Skype, Teams, Zoom, GoToMeeting, Bluejeans, ANY MEETING through this device, allowing me to use its camera, speakers and mics, makes the experience one to remember and makes me look forward to it every time.
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Read Joshua Baever's full review

Cisco Webex Desk Pro Scorecard Summary

What is Cisco Webex Desk Pro?

The Cisco Webex Desk Pro brings cognitive collaboration to the desk. Collaborate, co-create, and annotate on an interactive, touch-redirect, 4K display.

Cisco Webex Desk Pro Features

Has featureVideo Conferencing - Seamlessly integrates with Webex Meetings or can be used with any video-conferencing solutions by connecting to your laptop.
Has featureDigital Whiteboarding - Co-create at your desk with a dedicated stylus where content is automatically saved in Webex Teams.
Has featureCognitive Collaboration - Bringing the power of AI to collaboration with advanced features like Webex Assistant and facial recognition.
Has featureProductivity Champion - With a USB-C connection, the Webex Desk Pro becomes your docking station and primary monitor with touch-redirect capabilities.

Cisco Webex Desk Pro Screenshots

Cisco Webex Desk Pro Video

Introducing the Webex Desk Pro

Cisco Webex Desk Pro Downloadables

Cisco Webex Desk Pro Competitors

Cisco Webex DX80, Logitech webcams, Dell

Cisco Webex Desk Pro Technical Details

Operating Systems: Unspecified
Mobile Application:No