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CommonSpot

CommonSpot

Overview

What is CommonSpot?

CommonSpot is a Web platform that includes a content management system, an application development framework, marketing solutions, and social media features from PaperThin, Inc, a privately held, MA-based company. PaperThin's customers span multiple industries, including: government, healthcare, higher education, and…

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Pricing

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CommonSpot

CommonSpot

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What is CommonSpot?

CommonSpot is a Web platform that includes a content management system, an application development framework, marketing solutions, and social media features from PaperThin, Inc, a privately held, MA-based company. PaperThin's customers span multiple industries, including: government, healthcare,…

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Product Details

What is CommonSpot?

CommonSpot is a Web platform that includes a content management system, an application development framework, marketing solutions, and social media features from PaperThin, Inc, a privately held, MA-based company. CommonSpot is designed to address the requirements of web content management, web experience management, brand management, social media management, document management, and community management, while satisfying the needs of digital marketers and business users at every technical level.

PaperThin's customers span multiple industries, including: government, healthcare, higher education, and association/non-profit sectors. Customers such as American University, Hasbro, Sharp HealthCare, and The National Park Service work with CommonSpot to make their multi-channel digital marketing efforts more effective.

CommonSpot Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationYes
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Comparisons

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Reviews and Ratings

(4)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
February 23, 2016

Commonspot is more than just common!

Verified User
Team Lead in Information Technology
Higher Education Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Commonspot is being used by my department and organization to construct and maintain websites. We are also able to focus primarily on content as well as integrate updates across various web pages for the wider public. Commonspot is a great business investment because a person can become skilled at building web pages and managing this web content system easily thereby making them more efficient in their work performance thereby reducing staff turnaround.
Pros and Cons
  • CommonSpot allows any person with basic web abilities to edit and maintain sites.
  • CommonSpot allows anyone with basic web abilities to focus on content management and to not be consumed with the complexities of HTML .
  • My organization's marketers are able to optimize digital content and email campaigns across all web channels especially social media.
  • Commonspot needs to improve on its authoring feature. It is impossible to author on more than one page at a time . (One must always click on "View work on all changes") before switching between pages otherwise, the changes will not be saved.
  • CommonSpot does not support sharing the definition of any custom element or any template layouts. Therefore, one must recreate these in each site.
  • In Commonspot, a user who has to manage content in multiple sites will have to log in to each site to see and act on any actions.
Likelihood to Recommend
Commonspot is well suited for web content management to be conducted by individuals with low-level web skills.
CommonSpot Feature Ratings
Web Content Creation (8)
46.25%
4.6
WYSIWYG editor
N/A
N/A
Code quality / cleanliness
60%
6.0
Admin section
80%
8.0
Page templates
80%
8.0
Library of website themes
70%
7.0
Mobile optimization / responsive design
N/A
N/A
Publishing workflow
80%
8.0
Form generator
N/A
N/A
Web Content Management (5)
78%
7.8
Content taxonomy
80%
8.0
SEO support
70%
7.0
Bulk management
80%
8.0
Availability / breadth of extensions
70%
7.0
Community / comment management
90%
9.0
Platform & Infrastructure (2)
N/A
N/A
API
N/A
N/A
Internationalization / multi-language
N/A
N/A
Security (1)
70%
7.0
Role-based user permissions
70%
7.0
CMS programming language or framework
N/A
N/A
Return on Investment
  • Better customer service
  • Improved accountability as it regards tracking the tasks assigned to which employee
  • Improved accountability led to increased employee efficiency
Alternatives Considered
Commonspot works in tandem with Zendesk very well to accomplish tasks an an efficient manner.
February 20, 2016

CommonSpot: Web Content Management for the Common Person

Verified User
Administrative Assistant in Other
Religious Institutions Company, 201-500 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
CommonSpot is used by all departments within the organization to host and edit the website. The organization as a whole utilized CommonSpot for editing of the main website pages, while each department used CommonSpot to edit their individual web pages. It's sole usage, as far as I was able to understand it, was to host and edit the web content for the organization's website.
Pros and Cons
  • I think CommonSpot's greatest strength is its ease of use. It's relatively intuitive in it's usage, so it therefore makes it easy to train new people to use it.
  • Within my usage of it, our options were limited, which again added to it's ease of use.
  • It was difficult sometimes to make edits once they had been done. Going back and adding something would cause the whole page to reformat and made it incredibly difficult to make small changes.
  • This is perhaps due to the limited options from our organization, but the options were boring. As a result, CommonSpot often bore the brunt of our frustrations in not being able to make the site more attractive.
  • Adding a link was a tedious process that always seemed like it could have been done with a cut and paste instead of uploading the link address and connecting it to the word.
Likelihood to Recommend
I do actually think CommonSpot is pretty well suited when the organization that you work for requires very specific parameters on site design. It was very clear what could be used and what could not in the design of individual department pages. The other thing I think CommonSpot is best suited for is website content management done by people with little or no website content management experience. It's very intuitive and easy to use and thus, easy to train people on.
CommonSpot Feature Ratings
Web Content Creation (8)
26.25%
2.6
WYSIWYG editor
N/A
N/A
Code quality / cleanliness
N/A
N/A
Admin section
50%
5.0
Page templates
60%
6.0
Library of website themes
N/A
N/A
Mobile optimization / responsive design
N/A
N/A
Publishing workflow
60%
6.0
Form generator
40%
4.0
Web Content Management (5)
28%
2.8
Content taxonomy
70%
7.0
SEO support
70%
7.0
Bulk management
N/A
N/A
Availability / breadth of extensions
N/A
N/A
Community / comment management
N/A
N/A
Platform & Infrastructure (2)
N/A
N/A
API
N/A
N/A
Internationalization / multi-language
N/A
N/A
Security (1)
N/A
N/A
Role-based user permissions
N/A
N/A
CMS programming language or framework
N/A
N/A
Return on Investment
  • I was working in a religious institution and based upon our usage and audience, there was no ROI to speak of. Our usage was more for providing information than having any type of interaction. In that instance, it worked very well.
Alternatives Considered
CommonSpot is the only web content management program I have used.
Other Software Used
Easy Tasks
  • Adding pages is really easy.
Usability
8
I had no previous background in content management, and found it very easy to use. If I could figure it out, I am pretty certain that just about anyone else could as well.
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