Item: CommonSpot
Rating: 6
Author: Verified User

Overall Satisfaction with CommonSpot

Use Cases and Deployment Scope

CommonSpot is used by all departments within the organization to host and edit the website. The organization as a whole utilized CommonSpot for editing of the main website pages, while each department used CommonSpot to edit their individual web pages. It's sole usage, as far as I was able to understand it, was to host and edit the web content for the organization's website.

Pros and Cons

Pros

I think CommonSpot's greatest strength is its ease of use. It's relatively intuitive in it's usage, so it therefore makes it easy to train new people to use it.
Within my usage of it, our options were limited, which again added to it's ease of use.

Cons

It was difficult sometimes to make edits once they had been done. Going back and adding something would cause the whole page to reformat and made it incredibly difficult to make small changes.
This is perhaps due to the limited options from our organization, but the options were boring. As a result, CommonSpot often bore the brunt of our frustrations in not being able to make the site more attractive.
Adding a link was a tedious process that always seemed like it could have been done with a cut and paste instead of uploading the link address and connecting it to the word.

Return on Investment

I was working in a religious institution and based upon our usage and audience, there was no ROI to speak of. Our usage was more for providing information than having any type of interaction. In that instance, it worked very well.

Alternatives Considered

CommonSpot is the only web content management program I have used.

Other Software Used

The Raisers Edge

Likelihood to Recommend

I do actually think CommonSpot is pretty well suited when the organization that you work for requires very specific parameters on site design. It was very clear what could be used and what could not in the design of individual department pages. The other thing I think CommonSpot is best suited for is website content management done by people with little or no website content management experience. It's very intuitive and easy to use and thus, easy to train people on.

CommonSpot Feature Ratings

Using CommonSpot

Usability

I had no previous background in content management, and found it very easy to use. If I could figure it out, I am pretty certain that just about anyone else could as well.

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

Adding pages is really easy.

Comments

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CommonSpot: Web Content Management for the Common Person