Commonspot is more than just common!
February 23, 2016

Commonspot is more than just common!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CommonSpot

Commonspot is being used by my department and organization to construct and maintain websites. We are also able to focus primarily on content as well as integrate updates across various web pages for the wider public. Commonspot is a great business investment because a person can become skilled at building web pages and managing this web content system easily thereby making them more efficient in their work performance thereby reducing staff turnaround.

Pros

  • CommonSpot allows any person with basic web abilities to edit and maintain sites.
  • CommonSpot allows anyone with basic web abilities to focus on content management and to not be consumed with the complexities of HTML .
  • My organization's marketers are able to optimize digital content and email campaigns across all web channels especially social media.

Cons

  • Commonspot needs to improve on its authoring feature. It is impossible to author on more than one page at a time . (One must always click on "View work on all changes") before switching between pages otherwise, the changes will not be saved.
  • CommonSpot does not support sharing the definition of any custom element or any template layouts. Therefore, one must recreate these in each site.
  • In Commonspot, a user who has to manage content in multiple sites will have to log in to each site to see and act on any actions.
  • Better customer service
  • Improved accountability as it regards tracking the tasks assigned to which employee
  • Improved accountability led to increased employee efficiency
Commonspot works in tandem with Zendesk very well to accomplish tasks an an efficient manner.
Commonspot is well suited for web content management to be conducted by individuals with low-level web skills.

CommonSpot Feature Ratings

WYSIWYG editor
Not Rated
Code quality / cleanliness
6
Admin section
8
Page templates
8
Library of website themes
7
Mobile optimization / responsive design
Not Rated
Publishing workflow
8
Form generator
Not Rated
Content taxonomy
8
SEO support
7
Bulk management
8
Availability / breadth of extensions
7
Community / comment management
9
API
Not Rated
Internationalization / multi-language
Not Rated
Role-based user permissions
7

Comments

More Reviews of CommonSpot