TrustRadius: an HG Insights company

Comscore Social Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Community insights

TrustRadius Insights for Comscore Social are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Accurate Data Collection: Users have consistently praised Shareablee's excellent data collection accuracy. The platform's breadth and depth of data capture, including large amounts of historical data, provide real-time and accurate insights into brand marketing performance and audience engagement. Innovation and Updates: Many users appreciate Shareablee's commitment to constant innovation and regular updates in social analytics. They find the platform at the forefront, offering powerful monetization tools and unique ways to cut and analyze data for a deeper understanding of social media performance. Valuable Analytics Features: Numerous users are impressed with Shareablee's affinities view and unique engaged audience metrics. These features offer valuable insights into audience behavior and preferences, enabling users to understand their target audience better. Shareablee also provides comprehensive tools for influencer analysis, tracking, measurement, identification, and profiling. Excellent Customer Support: Users consistently highlight Shareablee's second-to-none customer support. The support team is quick, courteous, and helpful, making users feel like a priority. This ensures a positive experience on the platform with timely assistance when needed. Strong Leadership: A user recognizes CEO Tanya as a trailblazer in the industry. Shareablee's strong leadership from top to bottom demonstrates their expertise in all things social data-driven. Comprehensive Tools: While not providing specific details, one user lists influencer analysis, tracking and measurement capabilities along with identification and profiling as key aspects of Shareablee. This suggests that Shareablee offers extensive tools for analyzing influencers, tracking social media performance metrics accurately while identifying target audiences effectively.

Reviews

3 Reviews

Shareablee Review

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

​Shareablee helped us to 1. understand the patterns and trends that drive conversations, analyze consumer behavior and customer experience pertaining to the services offered in the US geography 2. Stakeholder behaviors and analysis of pertaining topics 3. Major topics and drivers of consumer sentiments under specific service categories 4. Customer perception toward specific service-related attributes.

Pros

  • Influencer Analysis.
  • Tracking & Measurement.
  • Identification & Profiling.

Cons

  • Follower Growth.
  • Social Media Activity and Impact.
  • Value for Money.

Likelihood to Recommend

​Shareablee is well suited in 1. Data scraping via social listening tools, codes, trackers, and manual methods 2. Data Pre-processing:Data screening, filtering, classification, and categorization as per analysis objectives 3. Analysis: Enrichment, calculation, and derivation of metrics' to benchmark and rank influencers 4. Data Visualization: Monthly, quarterly and annual reports with key observations, trends, and insights presented via Power BI dashboards

Vetted Review
Comscore Social
2 years of experience

Behind the clunky exterior lies a treasure trove of invaluable data and customer support

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Shareablee is being used by two teams. The digital team has a natural affinity to the tool as they are looking at, well, all things digital - content, strategy, how effective paid and organic campaigns have been. We, in the insight team, use it in a similar way, acting as the go-to source of quality coverage on the primary social channels, with a ton of insightful metrics thrown in to help you get a quick, yet deep-dive, understanding of brand activity and consumer engagement/sentiment on social.

Pros

  • The sheer breadth and depth of data collection on Shareablee is second to none. If you're after full data sets - I'm not just talking current content, they have large historical data capture capability - then they're definitely worth looking at
  • They are constantly innovating, providing regular updates to the platform and data management solutions. They are truly at the head of the curve when it comes to social analytics - their ability to cut data and display it as well as present new ways of looking at data and correlations is outstanding. The affinities view/unique engaged audience metrics are particularly impressive and useful
  • The metric sets that can be applied to the content collected and the channels in question are large - at first, it can seem a little mind-boggling to get to grips with but it's worth persevering - there's so much in here to really help you understand brand marketing performance and audience engagement that it's truly invaluable
  • Customer support is second to none. Not only is it quick, it's always courteous and very very helpful. You feel like you're a priority and that you're in good hands with them
  • A little abstract, I know, but CEO Tanya is a trailblazer in the industry. Working with a group of people of this caliber - from the top down - is a clear indication of how ingrained Shareablee is with all things social data

Cons

  • The user interface is a little clunky, and I think Shareablee is aware of this. Expect an update to UI soon, I imagine
  • While the mass of data and metrics is available, on the one hand, a goldmine, it's also a bit of a stumbling block. There's quite a learning curve to making sense of all the functionality and filters that are available. Like I said earlier, persevere and all will be worth it
  • The report runner can appear overwhelming, but again, bear with it, it's worth it!

Likelihood to Recommend

Let's be clear, Shareablee is not a jack of all trades. It has a finite remit at the moment and it does that job extremely well. If you're looking for strong data sets, impressive metrics, and highly capable filtering options on those data then Shareablee is peerless in this regard. If you are insight oriented, story-telling oriented, or digital savvy, then this tool will tick all the boxes. If you know what Shareablee is for - do some investigation beforehand - you won't be disappointed. If, however, you expect it to do more than it's core function, your expectations may fall short. Do your homework on Shareablee though and you'll be fine!

Powerful Social Intelligence for your Business

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Shareablee was not an old company into this business. I think they are in the business since 2013 or 14. If you are targeting your business through Social Media, Shareablee could be a great companion to you.Shareablee competitive benchmarking helps you to win at Social Media Marketing. It can give you actionable results where social media marketing generates the most actions, impressions, etc.

Pros

  • Accuracy
  • Great Customer Support
  • Powerful Monetization Tools & Insights
  • Real-time accurate data

Cons

  • Too much data at a time and it is confusing
  • No pricing information about the service on the Homepage.
  • The only way to get information about the service is requesting a demo.
  • No live Demo available.

Likelihood to Recommend

Shareablee is only for the large enterprise. Shareablee is best when Social Media is a major factor in your business. Shareablee offers you everything from a dashboard. It is similar to Socialbakers and lets you know how much reader engagement you have on LinkedIn, Twitter and Facebook based on your shares and likes on each platform.