Name: Welligent, Part of the ContinuumCloud
Author: ContinuumCloud

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Contract Management

Streaming Analytics

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Crypto Asset Management

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Integration

Data Mapping

Debugging

Edge Computing

Event Monitoring

Fraud Detection

IT Asset Disposal

Integration Platform as a Service (iPaaS)

Internet Security

License Management

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

NoSQL Databases

Packet Analyzer

Security Analytics

Storage Management

Tape Storage

Unified Endpoint Management (UEM)

WAN Optimization

Web Content Filtering

Wireless LAN

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Analytics

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Sales

Microsegmentation

Security

Animal Shelter

Animation

Computer-Aided Design (CAD)

Construction Management

Debt Collection

Tax Practice Management

Vertical-Specific

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### Clinical Documentation
Users generally appreciate Welligent, Part of the ContinuumCloud's robust clinical documentation capabilities. The platform's ability to streamline charting, progress notes, and record client information efficiently has been highlighted as a significant advantage. While some users find certain aspects of specific note searching and progress note issues cumbersome, overall, Welligent's clinical documentation features are seen as user-friendly and effective in enhancing the continuity of care and improving staff productivity. The platform's cloud-based nature and accessibility from any web browser have been particularly praised for facilitating real-time information access and telehealth documentation.

### Treatment Planning
Users have expressed mixed opinions about Welligent, Part of the ContinuumCloud's treatment planning capabilities. While some appreciate the scope of functionality it offers in terms of enrollments, treatment plans, service notes, and sessions, others have highlighted concerns about customization limitations and delays in implementing requested changes. The recent revamp of treatment plans has led to an adjustment period for users, indicating ongoing efforts to enhance the platform's treatment planning features.

### Billing and Claims Management
Users consistently highlight the efficiency and ease of use of Welligent's billing and claims management features. The system's ability to streamline processes, improve billing accuracy, and provide comprehensive reporting functionalities is widely appreciated by reviewers. Additionally, the system's customization options for Medicaid billing and the integration of clinical and billing functions in a singular platform are noted as significant advantages by users. Despite some initial challenges in setting up billing processes, users acknowledge the dedicated customer support provided by Welligent in resolving issues and ensuring smooth operations.

### Staff Management
Users also appreciate the ease of training new clinical staff on Welligent, making it simple for them to navigate session notes and assessments efficiently. However, some users have expressed concerns about the lack of a Human Resource section and the need for improvement in the staff information area. Despite these drawbacks, the system's user-friendly nature and the ability to streamline documentation processes have been highlighted as significant benefits by staff members.

### Organizational Efficiency
Users appreciate the streamlined billing processes and improved efficiency that Welligent, Part of the ContinuumCloud offers. They find it much easier to stay organized and note that the system enhances their ability to submit notes in a timely and organized manner. The direct link between note submission and billing is particularly highlighted as a time-saving feature by users.

### Data Collection and Reporting
User sentiment about Welligent's data collection and reporting capabilities is diverse. While some users appreciate the variety of reports offered and the ease of accessing data, others express concerns about the user interface, customization limitations, and delays in making necessary changes. The ability to monitor compliance, manage caseloads, and process claims efficiently is highlighted as a positive aspect, but challenges with progress notes, signature collection, and customization requests are areas of improvement identified by users. Despite the mixed feedback, the consensus is that Welligent plays a significant role in addressing data collection and reporting needs for various healthcare settings.

### Healthcare Analytics and Insights
Users generally praise Welligent, Part of the ContinuumCloud for its robust healthcare analytics and insights capabilities. Reviewers highlight the platform's ability to empower clinicians and healthcare providers with valuable data-driven insights to enhance treatment decisions and improve overall healthcare processes. The sentiment towards Welligent's healthcare analytics and insights features is consistently positive, with users expressing confidence in the platform's ability to support informed decision-making and optimize client experiences.

Users recommend including all departments affected by Welligent in the implementation team. They also suggest utilizing the support team and setting up a detailed implementation plan for Welligent. Another common recommendation is to explore Welligent for adding technology and cloud database options to a company. Additionally, users find Welligent to be a good product for a user-friendly EHR system and not as complicated as Epic. Users also recommend Welligent if there is a need to log and keep track of multiple entities/clients/projects, or if you own your own healthcare practice. However, some users find the support for Welligent to be spotty and not as helpful as needed. Nonetheless, users appreciate the great features of Welligent that help improve the billing process.

Welligent, part of the ContinuumCloud, offers a range of solutions to address key business problems in the field of software management. Users consistently report that Welligent saves them time and effort by streamlining their workflows and improving efficiency. With Welligent, users are able to seamlessly manage their data, create customized reports, and track client progress all within a single platform. This eliminates the need for manual data entry and reduces the likelihood of errors, enabling users to focus on delivering high-quality care to their clients.

Another common problem that Welligent addresses is the difficulty in maintaining compliance with regulatory requirements. Users praise the platform for its robust documentation features and its ability to generate accurate and comprehensive reports. By integrating compliance tools directly into the software, Welligent allows users to easily meet the documentation standards set forth by regulatory bodies. This ensures that data remains secure, confidential, and accessible when needed.

Furthermore, Welligent aids in enhancing collaboration among various stakeholders involved in client care. Users appreciate the platform's shared workspace feature which allows for seamless communication and information-sharing between team members, parents, and therapists. This collaborative approach promotes better coordination of care plans and ensures that everyone involved remains updated on client progress.

Lastly, users find great value in Welligent's analytics capabilities. The platform provides powerful data analysis tools that assist users in identifying trends, patterns, and insights from their client data. This enables informed decision-making and helps users track outcomes more effectively.

Overall, with its ability to streamline workflows, enhance compliance, facilitate collaboration, and provide valuable analytics, Welligent is an indispensable tool for professionals working in software management.

ContinuumCloud, headquartered in Tampa, now offers Welligent EHR Software, a solution combining EHR with direct secure patient communication, telemedicine, and revenue cycle management for mental health professionals.

WebPT

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

EHR Only

EHR With Practice Management

RCM as a Service

Welligent, Part of the ContinuumCloud

Medical Office EMR and EHR Software is designed to deal with the daily operations of a medical office.  It is available as desktop software, client-server software and internet-based software. While the terms EMR and EHR  are sometimes used interchangeably, EMR more often refers to digital records for internal use within the practice, whereas EHR refers to digital records that can be shared externally, with patients, other health care providers, insurance companies, etc.

Medical Office EMR & EHR

Now more than ever, behavioral health professionals are looking for secure and affordable telehealth solutions that will allow them to serve their populations cost-effectively.

Mobile care made easier. Secure, intuitive documentation and scheduling that has been optimized for mobile applications. Works with or without a wi-fi connection and securely syncs when back online.

Our comprehensive EHR allows foster care service organizations to manage all functions from one platform—anywhere, anytime.

ContinuumCloud

Discover industry-specific insights on the employee experience, the client experience, operational outcomes, and the evolving role of technology in the workplace.

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

Real-time eligibility verification

The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

Coding

The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

Claims management

This includes claim scrubbing, electronic claim submission, and automated claim tracking.

Claim scrubbing

Electronic Claim Submission

Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.

Automated Claim Tracking

Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.

Patient billing

The software can generate statements, send them to patients via mail or email, and process payments.

Payment Processing

Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.

Electronic Bill Pay

Online Bill Pay

Online Bill Pay allows patients to remit payment for co-pay and services via an online interface

Create Patient Statements

The software can generate billing statements for patient on-demand for any time period.

Mail or Email Patient Statements

Patient statements may be delivered via postal mail or electronically via email

Automated Alerts for Overdue Claims

The software automatically generates and sends overdue payment notifications to delinquent accounts.

Superbill Generation

The software generates Superbills which encompass multiple practices, services, visits, time periods, etc.

Denial / Underpayment Management

Denial and underpayment management features

Patient Payment Histories

The system can generate historical balance and payment reports for patients.

Electronic Remittance Advice

The software automatically provides electronic notifications upon remittance of payments

Streamlined Data Entry

Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.

HIPAA Compliance

Billing and claims features requirements for compliance with HIPAA

SiHCFA Compliance

Electronic processing for compliance with SiHCFA workers compensation regulations

Credit Card Processing

Credit Card Processing refers to the ability to receive payment from patients via credit card

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Clearinghouse Integration

The software supports integration with medical payments clearinghouses out of the box.

Accounting Integration

Refers to the medical office software's ability to integrate out of the box with accounting applications

Reporting

Support for reporting features specifically designed to support billing and claims management.

Financial Reporting

Reports and dashboards allow users to understand the financial health of a practice.

Revenue Cycle Management

Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.

Integration with EMR/EHR

The medical office software integrates out of the box with EMR/EHR software.

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

Drag-and-drop Scheduling

The software supports a graphical calendar interface for easy scheduling of facilities, equipment, physicians, and other staff.

Facility Scheduling

Refers to the ability of medical office software to manage facilities scheduling.

Physician Scheduling

Physician scheduling features enable for dynamic and flexible scheduling of physicians

Rule-based scheduling

The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.

Automated patient check-in

The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.

Automated appointment reminders

Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.

Multi-location support

The software can coordinate scheduling across multiple locations, facilities or practitioners.

ZocDoc Integration

The practice software supports integration to ZocDoc for online patient scheduling out of the box

Calendar interface

The software provides a user-friendly calendar from which users can track and schedule appointments.

Welligent, Part of the ContinuumCloud

Overview

What is Welligent, Part of the ContinuumCloud?