TrustRadius Insights for ContractZen are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Simple and quick installation: Reviewers have found the installation procedure of ContractZen to be simple and quick, with many users mentioning this as a positive aspect. The straightforward setup process allows users to get started with the software without any hassle.
Easy to navigate user interface: The user interface of ContractZen has been described as simple and plain, making it easy for users to navigate. This intuitive design ensures that users can quickly find the features they need without any confusion or extensive training.
Efficient e-signing feature: Users have praised the speed and efficiency of the e-signing feature in ContractZen. This functionality not only saves time but also streamlines the signing process, particularly for customers located in different countries. Multiple reviewers have identified this as one of the biggest benefits of using ContractZen.
The centralized management and repository for contract housing and management of ContractZen helps make me more efficient. Reminders for contract expiration and quick download of all contracts for fast view is key to the desirability of the product. [ContractZen] has considerably cut down the amount of time needed to find key contracts when questions arise day to day.
Pros
Download of all entries
Reminders
Searchability indexes
Cons
Customability
Likelihood to Recommend
Affordability is key.
VU
Verified User
Professional in Information Technology (501-1000 employees)
We use ContractZen to manage the contracts with our clients. This ranges from the history of the accounts, contract expiration and renewals as well as the value of each contract. Prior to using ContractZen, this was all done in an Excel spreadsheet.
Pros
Contract renewal notification
Tracking history of contracts
Knowing key client personnel
Cons
I would like one view of entire client history.
It would be nice to put the client information in once and then simply add on contract extensions in the same folder.
Likelihood to Recommend
This is a big step up from our use of an Excel spreadsheet to manage hundreds of clients. There is more functionality in the product than we are currently using. It would be useful to learn from others how they are using the tool as we might discover some improved efficiency that we haven't considered.
Like most organizations, we had several old, long-term contract, NDAs, proposals etc. stored on shared, protected network. This was unstructured data. Each time we wanted to know when a contract was ending, we had to open the contract. This led to us creating a spreadsheet. We thought there had to be a better way for us to get alerts when contracts are expiring and to store amendments to contracts in one spot. We reviewed several software and chose ContractZen. We migrated all of our contracts into ContractZen within a couple hours and are getting alerts as we desired. It's a cloud-based product, so no installation is needed. ContractZen is being used by Finance, IT and Legal staff right now and we are very pleased with it. ContractZen does full text search on PDFs and metadata we type in ContractZen, which makes searching for certain words a breeze.
Pros
Right features for SMB.
Affordable.
Easy to use.
Low maintenance as it is cloud-based.
Cons
No contract lifecycle management.
Governance may not be adequate for large organizations.
Sign-in with SSO or without SSO can be improved; it's a bit confusing for new users.
Likelihood to Recommend
ContractZen is perfect for small and medium business where the use case is to manage contracts, get alerts, and track details about contract. ContractZen has other features such as meeting management, eSignatures etc. We focus primarily on contract management and are pleased with it. ContractZen has a lot of competition and many competitors have a full contract lifecycle, which is desirable in large companies.
ContractZen does not have a full contract lifecycle process. Full contract lifecycle will have request for comments/proposals, NDA, quotes, implementation proposals etc. go through multiple people, multiple layers of approval etc. and different triggers in the contract would generate different tasks for staff to manage the contract till the contract expires. Large and complex companies have needs that ContractZen may not be suitable for.
I found ContractZen extremely useful and handy in managing all documentation in relation to my property investment activities. Bids and agreements are always one click away and easy to distribute between parties. ContractZen has both a mobile and desktop version, this is very important from a user experience point of view.
Pros
Intuitive and easy to use.
Good metadata structure.
Also has a desktop (browser) version.
Sharing and collaborative working with documents is one of the handiest I've seen in comparable systems.
Cons
ContractZen is almost as good as heavy duty doc management system, it can be mistaken to be one.
Admin interface [not intuitive] - needs some practice.
Likelihood to Recommend
Sharing and working with documents added with e-signature functionality is very good and easy to use.
If one is looking for departmental doc mgmt/project room system only - go for something else.
ContractZen is being used by our corporate, administrative and sales functions. The main use cases of the system are the secure storage of contracts, the retrieval of contract data for invoicing, the alerts of pending critical dates of contracts and electronic signing of contracts both with clients and with subcontractors.
Pros
The easy storage of contracts is important. Easier than a shared hard drive folder or a jointly administered Excel sheet, both of which we tried to use in the past.
The alerts of key contract dates is crucial. Knowing what needs to be terminated or at least considered has saved us money.
Simple signing of contracts electronically has saved us money in getting from an agreed to contract to a signed one in minutes.
Cons
The iPhone application is underpowered, I suggest using the web version also on mobile devices.
Likelihood to Recommend
ContractZen is perfect for a team or SMB use case. We use it to store all contracts: HR, services bought, subcontractors and sales. The benefits are somewhat different for different types of contracts, but having all in the same place is a benefit in and of itself.
