Cool Tabs

Score8.5 out of 10

54 Reviews and Ratings

Community insights

TrustRadius Insights for Cool Tabs are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Well-suited for handling social handles and hashtags: Many users have expressed their satisfaction with Cool Tabs, stating that it is well-suited for handling social handles and hashtags. They find it to be a valuable resource that provides detailed information on their products through various social media channels.

Excellent customer service experience: Reviewers consistently praise the excellent customer service experience provided by Cool Tabs. They appreciate the fact that the support team is always available to assist and improve the product, ensuring a smooth user experience.

Wide range of settings options: Cool Tabs offers a wide range of settings options, allowing users to customize their social media promotions according to their specific needs. This flexibility and versatility have been highly appreciated by many reviewers who value the ability to tailor their campaigns effectively.

Reviews

15 Reviews

Cool Tabs Review

Rating: 9 out of 10

December 5, 2025

Use Cases and Deployment Scope

We've been working with Cool Tabs for over five years on business development campaigns for various municipalities across mainland Spain and the Canary Islands. At one point, we implemented a specific adaptation for registering participants, and it worked perfectly. It's a very comprehensive tool for launching viral campaigns for all types of businesses. We will continue to collaborate with Cool Tabs on these campaigns.

Llevamos trabajando con Cool Tabs desde hace más de 5 años en campañas de dinamización comercial de diferentes ayuntamientos a lo largo de la península e Islas Canarias En su momento, hicimos una adaptación concreta para el registro de participaciones y participantes y sale todo genial. Es una herramienta muy completa para lanzar campañas virales para todo tipo de empresas. Seguiremos trabajando las campañas en colaboración con Cool Tabs.

Pros

Adaptability
Information that it collects
Adaptabilidad
Información que recaba

Cons

Be more intuitive
Greater customization of aesthetics
Ser más intuitiva
Personalización mayor de la estética

Likelihood to Recommend

At the time, we made a specific adaptation for registering entries and participants, and it worked perfectly. It's a very comprehensive tool for launching viral campaigns for all types of businesses. We will continue working on campaigns in collaboration with Cool Tabs.

En su momento, hicimos una adaptación concreta para el registro de participaciones y participantes y sale todo genial. Es una herramienta muy completa para lanzar campañas virales para todo tipo de empresas. Seguiremos trabajando las campañas en colaboración con Cool Tabs.

This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Mela Iglesias

CEO in Marketing at FVRNAK (1-10 employees)

Vetted Review

10 years of experience

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GREAT CUSTOMIZATION

Rating: 10 out of 10

Incentivized

February 9, 2022

Use Cases and Deployment Scope

Cool Tabs works great on sales, promotion, and advertisement on social media platforms, as it makes the links to other media networks easy to operate. Cool Tabs is often offering advice to improve your campaigns and even a total marketing campaign at a reasonable price. Its main benefit is the ability to use API publications and distribute all data available.

Pros

Cool Tabs is well suitable for handling social handles and hashtags.
They have an excellent customer service experience that is always available to help and to improve the product.
Cool Tabs provides a detailed resource for collecting information for your products, in order to create an excellent and satisfactory experience for my work.

Cons

I did not find any complication regarding this it is working perfectly.
Its features are amazing and easy to work with.

Likelihood to Recommend

In general, it works as some kind of manual on how the particular baseline of your social networks can be improved, and it provides the right assessment at the same time so that I can analyze my data based on my results. Also, they count on excellent technical assistance. Earlier it was hard to go search hashtags on my Instagram but after using this I can get more deep analytics, geotag research, and profile analytics to get great information about the keywords I want to know about. The pricing is great, as well as the support team which replies very quickly.

Trigun Prakash

Computer software at HCL Technologies (51-200 employees)

Vetted Review

1 year of experience

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A simple and complete tool that does its job at a competitive price

Rating: 9 out of 10

October 31, 2021

Use Cases and Deployment Scope

It has been used for our campaigns and our customers in marketing department. We manage promotions and social media marketing campaigns

Pros

Customer support
Scalability
Simple
Flexibility

Cons

Web usability of the application

Likelihood to Recommend

Very appropriate for all types of campaigns and promotions social networks, it allows you to configure several procedures

Victor Manuel Gañan Fernandez

CEO Servilia in Marketing at IMF (51-200 employees)

Vetted Review

2 years of experience

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Good Success Monitoring Tool!

Rating: 7 out of 10

Incentivized

March 12, 2020

Use Cases and Deployment Scope

With Cool Tabs, its good to view how our leads from social media and our website convert. Anyone can tell you how important click-through rate is and this tool shows us how effective our marketing is to convert customers to possible leads and opportunities for our agents. It works great on running promotions as well.

Pros

Analytics on insights from customer attributes.
Good keyword search on customers.
Identifying hashtags being used by customers.

Cons

Interface is a bit difficult.
Management if the tool is not intuitive.
More filters for analyzing would be great specifically in the demographics region.

Likelihood to Recommend

For startup companies, I think Cool Tabs is just right to get that initial customer view. It provides a good amount of basic resources and can really get decisions made if used correctly of course. Before diving into the product, I'd say have an idea of where you are going to target because it is not the best for Twitter.

Duncan Hernandez

Product Owner, Business Intelligence in Product Management at Answer Financial Inc. (201-500 employees)

Vetted Review

2 years of experience

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You can do it the hard way, or you can do it the Cool Tabs way

Rating: 8 out of 10

Incentivized

November 14, 2018

Use Cases and Deployment Scope

Cool Tabs is a Social Media Management assistant as I like to call it. It allows you to connect your social media business pages and monitor them with Weekly or Monthly updates. I actually prefer to get updates weekly because it is easier to add content or take away content that isn't working for your company.

Pros

Allows you to connect several Social Media Business pages.
You can opt to receive Weekly or Monthly updates.
You get full detailed reports on all of them delivered right to your email.

Cons

Kind of expensive at $25 per month.
I am not sure if they partnered with Instagram in someway, but It seems to be more focused on that platform when it comes to detailed analytics.

Likelihood to Recommend

If your business is huge on Instagram and you have a big following and post daily, You will get detailed insight into the traffic. I don't think that Cool Tabs is perfect, but it automatically will give you feedback on KPI for your social media pages. If you want deeper details, you may have to upgrade.

Ashia Ackov

Data Entry Operator in Social Media at Appen (11-50 employees)

Vetted Review

1 year of experience

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Cool-tabs to monitor hashtags and create promotions

Rating: 8 out of 10

Incentivized

September 12, 2018

Use Cases and Deployment Scope

We use Cool-Tabs to track the efficiency of our campaigns and the projects of our clients. It is very useful to see the impact of publications on social networks and discover our influencers. We also use it to identify related keywords.

In addition, we use the tool to create sweepstakes and contests, which transmits reliability and allows us to make professional projects for capturing leads. We recommend the tool for professional use.

Pros

Manage hashtags
Do promotions
Monitor projects in Instagram and Twitter

Cons

It would be nice to be able to filter Instagram reports by country, geographical area or by language.
It would be nice to be able to monitor posts on Facebook

Likelihood to Recommend

Ideal to create contests and raffles. Useful to monitor hashtags on Twitter or Instagram.

To monitor Facebook, it does not seem so useful. It is useful, however, to have a dashboard of the competition and your situation on Facebook. It would be nice, likewise, to be able to monitor more hashtags at once, especially if you are an agency that works for several brands. 10 follow-ups may be too few.

Verified User

Director in Product Management (11-50 employees)

Vetted Review

1 year of experience

Flexibility and a better performance to your social media contests

Rating: 9 out of 10

November 18, 2016

Use Cases and Deployment Scope

We have used and are using Cool Tabs to develop exclusive social media promotions for one of our clients to reward our on-line community and to create distinction to the brand. It is an advanced tool that allows you to create and manage social media promotions easily and with a wide range of settings options.

Pros

It provides a wide range of settings options to your social media promotions.
Is easy to use for developing and managing promotions.
It offers an very complete tool to extract information about your promotions.
The support service is highly advisable: fast and adequate to satisfy users' needs.

Cons

Some updating of the interface is required.
More options to make promotions are needed to accomplish flexibility.

Likelihood to Recommend

I will recommend Cool Tabs to develop social media promotions with low cost, fast, easily and with unique support services that solve each one of your doubts and problems that may come up.

Estela Oya Costa

Community Manager freelance in Social Media at El blog de la aerotermia (1-10 employees)

Vetted Review

1 year of experience

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Used Cool Tabs to manage easier an Instagram Promo

Rating: 7 out of 10

July 11, 2016

Use Cases and Deployment Scope

We use Cool Tabs as part of a global strategy within one of our clients. We currently use the Social Apps integration in relation to one promo available on Instagram. The interface is easy to use, and the data collected is useful. I would rate 7/10 the use of Cool Tabs as I had, at the very first steps, trouble understanding the procedures to implement my campaign correctly. Regarding this first, and unique, issue, I must say that customer services was so polite and helpful that I would say I had no issues at all. I, definitely, would recommend Cool Tabs to other marketing companies.

Pros

Collecting the info needed in a campaign.
Info is downloadable in .csv.

Cons

Easier first steps guides.

Likelihood to Recommend

Jessica Grandío Fra

Inbound Marketing Specialist in Marketing at Roi Scroll (1-10 employees)

Vetted Review

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Cool Tabs Review.

Rating: 9 out of 10

February 16, 2016

Use Cases and Deployment Scope

I used Cool Tabs for different customers to create contests and promotions and it always worked well. It has good integration with Facebook and you can easily edit campaigns and promotions. It is worth it if you want to do a promotion on Facebook and link the promotion to other social networks.

Pros

Great and clear design.
Easy to work with.
Link to another social media channels.

Cons

Translated texts must share same space in the creativity box.

Likelihood to Recommend

Cool Tabs it is well suited for small and medium businesses as well as big brands, since there is a "white label" recourse and you can hide who made the application.

Marc Mañé Solé

Social Media Manager & Community Manager in Social Media at Circuit de Barcelona-Catalunya (1-10 employees)

Vetted Review

2 years of experience

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