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Users have reported that Credible has been a good basic product that supports clinical documentation and data. The system's ability to …
Overview
What is Credible EHR?
Credible EHR, developed by Qualifacts Systems, LLC, is an electronic health record (EHR) solution specifically designed for Behavioral Health and Human Services clients. According to the vendor, this platform provides support for agencies in the behavioral health, mental health, inpatient and residential,...
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What is Credible EHR?
Credible, headquartered in Rockville, MD, provides Behavioral Healthcare Enterprise software to the growing US Behavioral Health (Mental Health and Substance Abuse) market. An SaaS vendor, Credible's Behavioral Health Electronic Record (EHR) is HIPAA compliant, Meaningful Use Stage 3 certified, and…
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is Credible EHR?
Credible EHR, developed by Qualifacts Systems, LLC, is an electronic health record (EHR) solution specifically designed for Behavioral Health and Human Services clients. According to the vendor, this platform provides support for agencies in the behavioral health, mental health, inpatient and residential, and health and human services industries. It is suitable for agencies of all sizes, including large enterprise agencies with multiple locations, programs, and specialties, and is aimed at professionals in the behavioral health, mental health, inpatient and residential, health and human services, and Certified Community Behavioral Health Clinics (CCBHC) sectors.
Key Features
Mobile: According to the vendor, the Credible Care App offers native iOS, Android, and Windows applications, allowing providers to access critical information at the point of care, even when not connected to the internet. Providers can reportedly schedule visits, review client information, and complete service documentation from this platform.
Configurability: The vendor claims that Credible EHR is optimized with pre-built forms and best practice workflows, leveraging over 20 years of industry knowledge to provide standardized configurations. Additionally, the platform allows for custom configuration to meet unique requirements and specific rules.
Actionable Data: According to the vendor, Credible EHR provides easy access to data throughout the application, with multiple reporting mechanisms to ensure users have access to the right data at the right time. The Business Intelligence (BI) module is said to add data visualization and report distribution capabilities.
Inpatient/Residential: The vendor states that Credible EHR supports agencies throughout the continuum of services, including community-based outpatient, residential programs, and inpatient care. Features such as expanded physicians' orders, treatment planning, facility whiteboard, and duty log are said to ensure care consistency across shifts of staff. The platform also offers an executive management dashboard for census visibility and a virtual representation of inpatient and residential clients for managing room assignments and transfers.
Credible EHR Features
Billing and Claims Management Features
- Supported: Real-time eligibility verification
- Supported: Coding
- Supported: Claims management
- Supported: Claim scrubbing
- Supported: Electronic Claim Submission
- Supported: Patient billing
- Supported: Payment Processing
- Supported: Create Patient Statements
- Supported: Mail or Email Patient Statements
- Supported: Automated Alerts for Overdue Claims
- Supported: Denial / Underpayment Management
- Supported: Streamlined Data Entry
- Supported: HIPAA Compliance
- Supported: Credit Card Processing
- Supported: Clearinghouse Integration
- Supported: Reporting
- Supported: Financial Reporting
- Supported: Revenue Cycle Management
Patient Scheduling Features
- Supported: Facility Scheduling
- Supported: Physician Scheduling
Electronic Medical Records Features
- Supported: Charting / document management
- Supported: Templates
- Supported: E-prescribing
- Supported: SOAP Notes
- Supported: Lab and Imaging Integration
- Supported: Fax integration
- Supported: Device Integration
- Supported: Patient portal
- Supported: Mobile/tablet support
- Supported: Integration with other EMR and PM systems
- Supported: Ability to Coordinate Care with Specialists
- Supported: Ability to Share Information with Different Doctors
- Supported: Meaningful Use Certified
- Supported: ONC-ATCB Certified
- Supported: Customization
- Supported: Standard Chart Templates
- Supported: Custom Medical Forms
- Supported: Custom Fields
- Supported: Workflow automation
- Supported: Ability to Take Action from Patient Record
Medical Security and Privacy Features
- Supported: Role-based permission levels
- Supported: Password Policies
- Supported: Login Regulations
- Supported: Audit and Log Reports
- Supported: Data backups and redundancy
- Supported: HIPAA compliance
Workflow and Scale Features
- Supported: Task tracking
- Supported: Referrals
- Supported: Specialty-specific workflows
- Supported: Master Patient Index
- Supported: Multi-office / multi-physician capabilities
Credible EHR Competitors
- EchoVantage
- Welligent, Part of the ContinuumCloud
- NextGen Healthcare EHR
- NetSmart
- Streamline
Credible EHR Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Users have reported that Credible has been a good basic product that supports clinical documentation and data. The system's ability to document in a concurrent manner, regardless of location, has made it easy for users to perform tasks with ease and dependability. Additionally, the program offers end-users set up and has an adaptable design that can meet specific needs of companies.
Credible's robust RCM functionality has greatly increased claim management for users, allowing them to maintain their records despite slowness and glitches in the system. With all the client's information readily available and displayed on their page, users have been able to navigate from one task to another easily. Although there have been challenges with Credible's implementation training initially, users have found its customer service to be stellar. Overall, Credible has been a good fit for behavioral health services and its flexibility in customization makes it a valuable tool for many organizations.