Eclipse CMS4 is a call management system from Datatrack, a UK-based software development company. Eclipse CMS4 assists with capacity management, performance monitoring, call accounting, and other tasks related to telephony efficiency.
The following is a quick overview of editions offered by other software in similar categories
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand…
benefits of organizations, offering maximum performance and cost reduction. It offers cost control of communications. … Datatrack Eclipse CMS4 Is a call management system that offers cost savings, operational efficiencies and better customer service with the new seamless
