Bring clarity to customers through this real-time call management service that transforms experiences
Rating: 8 out of 10
April 28, 2022
MM
Vetted Review
Verified User
1 year of experience
Datatrack Eclipse CMS4 Is a call management system that offers cost savings, operational efficiencies and better customer service with the new seamless integration with Microsoft Teams is a local solution in the cloud with full hosting for a better visualization of the use of communications , is a call management system that helps take control of telephony costs with detailed performance analytics.
- It is a call management system that, through its robust interface, offers innumerable services for the commercial benefits of organizations, offering maximum performance and cost reduction.
- It offers cost control of communications.
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- Datatrack Eclipse CMS4 is a provider of call management solutions with data analysis and timely delivery to provide excellent customer service, it offers the opportunity to reduce the waiting time of our customers by offering immediacy and progress, it is a tool that has had a great impact because it helps us to concentrate and solve the challenges of our clients.
- Thanks to this wonderful call management software, our clients are pleased and the results are positive, a real-time platform that automates processes, being very easy to use, effective, safe and fast.
Datatrack Eclipse CMS4 is the most intelligent thing that we have used in our organization, obtaining great results in the relationship with our clients, it is a call management software that facilitates the way in which we connect with our clients, increasing the productivity of our agents and reducing additional costs, it is a wonderful solution.