Bring clarity to customers through this real-time call management service that transforms experiences
Datatrack Eclipse CMS4 Is a call management system that offers cost savings, operational efficiencies and better customer service with the …
Eclipse CMS4
Eclipse CMS4
Datatrack Eclipse CMS4
Overview
What is Eclipse CMS4?
Eclipse CMS4 is a call management system from Datatrack, a UK-based software development company. Eclipse CMS4 assists with capacity management, performance monitoring, call accounting, and other tasks related to telephony efficiency.
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What is Eclipse CMS4?
Eclipse CMS4 is a call management system from Datatrack, a UK-based software development company. Eclipse CMS4 assists with capacity management, performance monitoring, call accounting, and other tasks related to telephony efficiency.
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Product Details
- About
- Tech Details
What is Eclipse CMS4?
Eclipse CMS4 is a call management system from Datatrack, a UK-based software development company. Eclipse CMS4 assists with capacity management, performance monitoring, call accounting, and other tasks related to telephony efficiency.
Eclipse CMS4 Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
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Reviews
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April 28, 2022
Bring clarity to customers through this real-time call management service that transforms experiences
Datatrack Eclipse CMS4 Is a call management system that offers cost savings, operational efficiencies and better customer service with the new seamless integration with Microsoft Teams is a local solution in the cloud with full hosting for a better visualization of the use of communications , is a call management system that helps take control of telephony costs with detailed performance analytics.
- It is a call management system that, through its robust interface, offers innumerable services for the commercial benefits of organizations, offering maximum performance and cost reduction.
- It offers cost control of communications.
- Datatrack Eclipse CMS4 It is a call system that offers the ease of managing service systems for our clients through flexible and intuitive features, a secure and intelligent platform that provides immediate solutions and excellent services.
80%
8.0
80%
8.0
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- Datatrack Eclipse CMS4 is a provider of call management solutions with data analysis and timely delivery to provide excellent customer service, it offers the opportunity to reduce the waiting time of our customers by offering immediacy and progress, it is a tool that has had a great impact because it helps us to concentrate and solve the challenges of our clients.
- Thanks to this wonderful call management software, our clients are pleased and the results are positive, a real-time platform that automates processes, being very easy to use, effective, safe and fast.
Datatrack Eclipse CMS4 is the most intelligent thing that we have used in our organization, obtaining great results in the relationship with our clients, it is a call management software that facilitates the way in which we connect with our clients, increasing the productivity of our agents and reducing additional costs, it is a wonderful solution.
March 03, 2017
Eclipse CMS Review
Eclipse is used across 60% of the organization, for multiple products and solutions. It is the main IDE tool developers use, in parallel with other tools like IntelliJ software.
- It is the mainly used IDE for JAVA developers.
- It has good integration with most source control software products like Perforce, GIT, RTC or even TFS.
- Relatively nice user interface.
- The IDE is clunky, hard to get around.
- Quite a steep learning curve.
- It streamlined the development work.
- Same training can be applied to all developers.
- Relatively modern IDE that facilitates faster implementation times.