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Deloitte Consulting Reviews and Ratings

Rating: 9.2 out of 10
Score
9.2 out of 10

Community insights

TrustRadius Insights for Deloitte Consulting are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Thorough understanding of financial fundamentals: Multiple users have stated that the product showcases a comprehensive grasp of financial principles at all levels of the organization. This indicates that the product is well-equipped to handle intricate financial tasks and provide holistic solutions.

Tailored solution capabilities: Some reviewers have praised the product's ability to recommend and implement relevant financial products, such as ERP, tailored to specific organizational needs. This suggests that the product can offer customized solutions based on individual requirements.

Emphasis on strategy development and implementation planning: Users appreciate the product's focus on strategy development and meticulous execution planning. They find this feature valuable in facilitating effective problem-solving and ensuring successful implementation of financial strategies.

Reviews

7 Reviews

Deloitte Consulting for Preparation of Small Company Sale

Rating: 7 out of 10
Incentivized

Pros

  • Thorough due diligence/questions list
  • Solid understanding of financial fundamentals at every level of the organization
  • Ability to recommend and implement relevant financial products (ERP, etc).

Cons

  • Due diligence questions list was extensive, but questions were occasionally not applicable.
  • Financial compliance knowledge was extensive; however, HR compliance/other compliance was lacking.
  • Felt like analysts were asking for too many meetings vs. doing the work and asking questions via email as needed.

Likelihood to Recommend

Deloitte Consulting would be great for financial audits, financial process improvements and quality of earnings studies. We used the same group to pre-audit compliance and for some compliance topics that they stated they could cover (i.e. Human Resources), I found many mistakes and ended up project managing that piece of the engagement myself.

An Experience Worth Every Penny

Rating: 9 out of 10
Incentivized

Pros

  • Improved customer relations/service by introducing proxy measurement metrics, such as consumer satisfaction, customer sentiment, and Net Promoter Scoring.
  • Improved First contact resolution time by setting up a cross-platform integration that allows case tracking across multiple communication channels.
  • Helped us proactively reduce Average handle time by improving our agent training methodology and introducing better time-tracking tools to understand how long an agent spends working on an active case.

Cons

  • The price is a bit steep, but considering how functional it is, it's fair to pay in order to work with a good CRM system.
  • Some methods of scheduling meetings and overall consistent check-ins could have been more organized and flexible to meet the needs of our organization.
  • Reports could be a bit better structured and more straight to the point.

Likelihood to Recommend

Deloitte is proficient in all aspects of customer relationship management. Outside of improving client relationships, they helped us strengthen our compliance and risk management and created internal operational efficiencies. The consultants did a very good job of working together with our team and were very transparent and professional in answering all questions raised during the implementation process. We were all on the same page in the end there were no dissatisfied managers.

Vetted Review

A connection to develop, transform and strategize

Rating: 7 out of 10
Incentivized

Pros

  • Solve complex issues
  • Strategy development
  • Implementation

Cons

  • Customer and Marketing
  • Human capital

Likelihood to Recommend

Deloitte Consulting is well suited when a business is ready to innovate and transform using the latest technologies. It helps implement new strategies and develop plans. However, it may be less appropriate when a company has just transitioned to another stage in their product and need to focus on growth.

Great Consulting Company - The best of the big four

Rating: 9 out of 10
Incentivized

Pros

  • Understand your needs
  • Bring best solution
  • Pricing

Cons

  • the rotation of their workers

Likelihood to Recommend

Deloitte Consulting is a very big company with solutions to almost all your problems. In our case, we needed a solution to the lack of a document management system and they were able to give us a solution. Now, we have a document system with final versions extended in all the company. We now need a digital signature system and we are seeing if Deloitte is the must suitable company to do so or not.

Vetted Review

Results oriented solutions implementer

Rating: 9 out of 10
Incentivized

Pros

  • Requirements gathering
  • Project Planning
  • Collaboration
  • State of the art Project Management tools
  • Project Design

Cons

  • ETA
  • Communication
  • Contingency plans

Likelihood to Recommend

Deloitte consulting is well suited for most IT integration solutions irrespective of the industry as they have a large portfolio of accomplishments with a diverse set of clients in multitude of industries globally. They come with state of the art technology and skill set suited broadly for various project types, timelines, diverse team members based on location etc.

Vetted Review

Go for it if you have the budget

Rating: 8 out of 10
Incentivized

Pros

  • Deployment time
  • Development
  • Support

Cons

  • Billing rate.
  • Improving the sow.

Likelihood to Recommend

It is best suited when we have a complex business requirement to implement within a short period of time. Provided we have a good budget. Keeping aside the budget, Deloitte does pretty well compared to other consulting firms.

Vetted Review