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All the essentials at a reasonable price
June 07, 2022

All the essentials at a reasonable price

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with EagleSoft

Highly configurable software and produced by one of the largest companies within the industry. Despite being packed with a broad range of highly customizable utilities, it is straightforward enough to enable most new team-member to pick up in just a week or two. Any modules which are not needed for a particular role can be easily secured to ensure a secure and focused workflow.
  • Customizable KPI Reporting
  • Progress Note
  • Support can be expensive.
  • Support for older versions.
  • One-time purchase.
  • Only had to spend more for support services when needed.
Open Dental is also a great option and as a product is much more "future-looking" than EagleSoft. Much more affordable than Dentrix, even if it isn't as flashy.

Do you think EagleSoft delivers good value for the price?

Yes

Are you happy with EagleSoft's feature set?

Yes

Did EagleSoft live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of EagleSoft go as expected?

I wasn't involved with the implementation phase

Would you buy EagleSoft again?

Yes

New hires will generally have working knowledge or experience using EagleSoft, so they will be able to devote a lot more of their time and effort towards the meaningful tasks they have been hired to do rather than spending their time clicking through menu after menu. Also much more affordable compared to competing software sold by other companies as big as Patterson.