The extra functions with EagleSoft are great and easy to use
March 15, 2021

The extra functions with EagleSoft are great and easy to use

Sally Bender | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with EagleSoft

Our dental practices use EagleSoft across all three locations daily within all of our departments. I am not for sure if it is a problem necessarily with EagleSoft or more of user error--when posting to a specific patient within an account, it is sometimes difficult to ensure it is posted to the correct patient. We were once SoftDent users, years and years ago, and it just seems easier to post and read the account balances.
  • Colored blocked scheduling
  • Submitting claims/attachements
  • Real-time eligibility
  • Seeing all chart notes, instead of having to select what you want
  • Reviewing account balances/posting to specific patients within an account
  • All dental benefits do not come through on the real-time eligibility
  • Recall notices have been great due to the pandemic
  • Real-time eligibility
  • Monthly and yearly reporting tools
EagleSoft has more functions and is more user friendly than other dental software. The helpline either online or over the phone is always helpful.

Do you think EagleSoft delivers good value for the price?

Yes

Are you happy with EagleSoft's feature set?

Yes

Did EagleSoft live up to sales and marketing promises?

Yes

Did implementation of EagleSoft go as expected?

Yes

Would you buy EagleSoft again?

Yes

Real-time eligibility is so helpful for those whose dental benefits allow us to use it (though some do not, so we have to call directly to receive benefits).