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Epic Cadence

Score9 out of 10

19 Reviews and Ratings

What is Epic Cadence?

Epic Cadence is the company's medical scheduling module.

Categories & Use Cases

Who Buys & Uses Epic Cadence Enterprise Scheduling

Epic Cadence Reviews

What users are saying about Epic Cadence.
View all Epic Cadence reviews

Reliable Epic Cadence Enterprise Scheduling

Verified User
Analyst in Professional Services (1001-5000 employees)

Use Cases and Deployment Scope

Used Epic Cadence Enterprise Scheduling software for claims, in medical billing I used this as I worked in industry, and I worked for a long time , It was easy to use and reliable, actually provide a good experience for providers. In rcm industry its helps alot , I listen about it that many organisations are using the software and they are using for a long so I think it's beneficial for them in terms of costing I don't know but In terms of use, I appreciate it. Easy to find the list and easy to find any of the tab.... In rcm industry Epic Cadence Enterprise Scheduling is very useful.. and I saw insurances parties also using the Epic Cadence Enterprise Scheduling software to provide the online access to member or providers .. I understand it was difficult in the start but when I used it on a daily basis, the tasks were very easy for me .

Pros

  • Claims
  • Patient sheduling
  • Upcoming visits

Cons

  • Good interface
  • But it can be more interactive

Usability

Other Software Used

Epic, EPIC (Enterprise Platform for Integrated Compliance)

Analyzing Cadence Application

Incentivized
Christie Tolentino-Chango RN MSN, MBA, HC
Senior Cadence Consultant in Information Technology at Sagacious Consultants (201-500 employees)

Pros

  • The system is simple to use it helps schedulers create appointments and, avoids placing patients in situations where they are scheduled at the same time in different facilities.
  • It has many reports that can help managers maintain a smooth operation and shows what areas need to improve.
  • It has a one place for all scheduling information for schedulers to see patient's appointments, especially when patients do not recall where or when their next appointments will be.
  • The system can be created in such a way that you can control who can make appointments and who can't.
  • They system when built provides warnings to schedulers helping to minimize many scheduling errors like overbooking.

Cons

  • I may not call it a weakness, but previously getting certification for the application was difficult.
  • Things have become better in providing analyst information on how the system should be built. In my early experience, I had to learn things myself seeking assistance from the technical support from Epic.
  • Upgrades usually comes every two years, keeping up with the things they have upgraded takes learning.
  • Sometimes they tend to change many functionalities for the better, but sometimes better is not good.

Return on Investment

  • Because I have implemented this application in more than 8 facilities, the reports I get is that it has provided a strong ROI for the organization.
  • In the first phase of implementation ROI cannot be expected because of the learning curve of the users. Physician offices usually minimize their number of patients during the initial phases of using the system.
  • Many of the use of Epic applications have a very strong positive impact on the organization, ROI each year increases as the organization users gets acclimated and becomes efficient in using the system.
  • Because of the many reporting capabilities of the application, manager's have a better grasp on how well or how bad the department is going. It provides them information on where areas of improvement can be managed.

Cadence at PeaceHealth quickie review

Incentivized
Maxim Galkin
Consultant - Epic Ambulatory, Cadence, Prelude Analyst in Information Technology at PeaceHealth (1001-5000 employees)

Pros

  • Visual interface (GUI) that is better than most of the competition out there.
  • Integration with all other Epic modules, allowing for the entire Patient Access flow to be contained within one system.
  • More power and administrative roles are given to the users rather than the IT staff, providing easier maintenance of the product.

Cons

  • Better reports.
  • Better ability to customize the schedules.

Return on Investment

  • Practices take a hit short term, but the long term productivity increases usually result in a 10-20% boost to revenue if not more.

Communication is Key

Jesus Elizalde-Lindgren
Data Quality Specialist in Quality Assurance at Swedish Medical Center (10,001+ employees)

Pros

  • Identifies patient popualtion
  • Tracks referral, orders, etc.
  • Tracks Meaningful Use measures.

Cons

  • Providing specific details about what certain measures mean.
  • Its layout could be clearer.
  • Organization of topics

Return on Investment

  • It has helped us track Meaningful Use very well and allows us to attest for over 400 providers and hitting a 97% passing success rate.
  • Allowed to make improvement it tracking our preventative health measures, such as cancer screenings.
  • We are now able to build specific patient registies in order to do be outreach and reacall to our patients.

Cadence Superiority over Centricity at BCM

Incentivized
Verified User
Analyst in Information Technology (10,001+ employees)

Pros

  • Graphical User Interface (GUI).
  • Easy to program and propagate across different specialties
  • integration with Onbase ECM system.

Cons

  • Faster for users with keyboard only access if preferred.
  • Overall faster performance of system interface access.
  • Web-based application with full features.

Return on Investment

  • Initial two quarters of productivity was lower but ramped up quicker than expected.
  • Billing process workflow improved in the first quarter of implementation.
  • Training material assistance from vendor to end users would be great.

Alternatives Considered

Centricity EMR

Other Software Used

Centricity EMR, eClinicalWorks