Epicor Eclipse Reviews & Insights

Score7.6 out of 10

55 Reviews and Ratings

Overview

Synthesised from 13 reviews | Last Published May 27, 2026

Epicor Eclipse serves as a core business system, likely an ERP, for various operations. In TrustRadius reviews, users frequently highlight the need for significant modernization of its underlying technology and user interface, with 4 of 13 reviewers specifically desiring a more contemporary experience. Reviewers also seek greater web browser accessibility for the platform.

A recurring concern among users involves the timeliness and reliability of support services, which some reviewers found inconsistent. Additionally, specific functional areas such as Warehouse Management System (WMS) functionality and reporting tools were identified as needing more robustness. Buyers should consider these aspects, alongside noted limitations in scalability and pricing for smaller companies, when evaluating Epicor Eclipse.

Cons

Outdated user interface and lack of web browser accessibility
Inconsistent timeliness and reliability of support responses
Limited Warehouse Management System (WMS) functionality
Insufficient reporting tools
Scalability and pricing challenges for smaller businesses

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Epicor Eclipse Reviews

30 Reviews

The right system for managing payments processing invoices and streamlining financial budgeting.

Rating: 10 out of 10

Incentivized

May 22, 2026

Use Cases and Deployment Scope

One of the great features that I have fully utilized in my career from Epicor Eclipse is Accounts Receivable, which records customer payments instantly and processes invoices from the built-in ledger. We have used it in our stores to manage credit, preventing customers with overdue balances from placing new orders.

Pros

Processing data on payments.
Credit controls.
Resource monitoring from our warehouse.

Cons

The learning curve is steep for new users.
The performance is excellent.

Likelihood to Recommend

Epicor Eclipse has developed a solid inventory reconciliation process that enables my team to monitor stock and revenue for a given time. It has powerful cost valuations like LIFO and FIFO, which reflect the valuation of different commodities. We use this platform to audit transactions, which is crucial for compliance. Epicor Eclipse has streamlined our financial infrastructure with reliable cost and expenditure reports.

Michael Basset

Accountant in Finance and Accounting at Hexaview Technologies Inc (201-500 employees)

Vetted Review

4 years of experience

Great Product thats developing

Rating: 7 out of 10

Incentivized

May 21, 2026

Use Cases and Deployment Scope

Epicor Eclipse is used for our inventory tracking, sales orders, AP and AR functions, as well as general accounting

Pros

Inventory Management
Accounting
Sales Order Processing
Accounts payable Entry
AR Collections

Cons

Integrations with more current 3rd party applications
Make it a web-based application
Overall user interface feels antiquated

Likelihood to Recommend

We are a distribution company that handles tens of thousands of SKUs, and Epicor Eclipse handles them very well. It seems to lack the capability to integrate with more recent, well-known applications.

Verified User

Manager in Finance and Accounting (1001-5000 employees)

Vetted Review

5 years of experience

Epicor Eclipse Sure

Rating: 7 out of 10

Incentivized

May 21, 2026

Use Cases and Deployment Scope

We use Epicor Eclipse for all sales, inventory, purchasing and accounting items in our business. We also use a number of warehouse solutions for pulling and organizing products for our customers.

Pros

It is fairly easy to use, once trained
It takes a lot of the manual thinking out of the process
Able to manage large amounts of inventory

Cons

In my opinion, Epicor seems to want to sell add-on products constantly. They don't provide pricing at the beginning, but then rely on sticker shock and hidden costs (e.g. APIs)
There are times when we cannot figure out where numbers are coming from, especially costs. It would be nice if there was a way to see, in plain English, where a cost is coming from.
It seems unconscionable that we are unable to print financial statements to a pdf file.
In our experience, Support, which had been going well for a while, has become much less reliable and not very timely.

Likelihood to Recommend

It is what we need from a software focused on distribution. However, it seems that we are always at odds and that rather partnering with us, Epicor always wants to give us a "no" or a "$$$" answer.

Neil Weinstein

Controller in Finance and Accounting at Puget Sound Pipe & Supply Co (51-200 employees)

Vetted Review

24 years of experience

Epicor Eclipse Review

Rating: 7 out of 10

Incentivized

May 21, 2026

Use Cases and Deployment Scope

IT Manager.

Pros

end users are able to watch video
I think get training on site is done well in Epicor Eclipse

Cons

In my experience, there is room for improvement in Epicor Eclipse when creating a support case and then getting a response in a timely manner
In my opinion, there is room for improvement to get Epicor Eclipse to work in a Web browser

Likelihood to Recommend

If asked, I think I am likely to tell a colleague that, in my opinion, Epicor Eclipse is a good product but needs work on presentations

Marc Kadish

IT Manager at Puget Sound Pipe (51-200 employees)

Vetted Review

9 years of experience

[...] review

Rating: 7 out of 10

Incentivized

May 21, 2026

Use Cases and Deployment Scope

In our organization, we use Epicor Eclipse as our ERP (enterprise resource planning) use for all and RF in warehouse. Epicor Eclipse is used in accounting and all numbers for the company.

Pros

Support
Warehouse
Simple orders

Cons

support
R&d for eclipses
moving to solar and not eterm

Likelihood to Recommend

Account support can be bad. They do in help with custom coding in the system. The cost of the colutions it pricy

Matt Beck

IT manager in Information Technology at ews (51-200 employees)

Vetted Review

2 years of experience

Epicor Eclipse Review

Rating: 10 out of 10

Incentivized

May 20, 2026

Use Cases and Deployment Scope

In our organization, we use Epicor Eclipse for OTC (order to cash) & EWm (extended warehouse management)

Pros

I think OTC (order to cash) is done well in Epicor Eclipse
In my experience, Purchasing is done well in Epicor Eclipse
In my opinion, Accounting is done well in Epicor Eclipse

Likelihood to Recommend

If asked, I think I am likely to recommend Epicor Eclipse to a colleague for OTC - EWM (order to cash - extended warehouse management)

Verified User

Vice-President in Corporate (201-500 employees)

Vetted Review

10 years of experience

18 years experience

Rating: 10 out of 10

Incentivized

May 20, 2026

Use Cases and Deployment Scope

Plumbing wholesale distributor keeps us organized and helps us stay profitable.

Pros

Manages inventory
AR and AP
Keeps pricing up to date

Cons

Guidance transitioning from eterm to solar
Pricing for smaller companies
When emailing batch invoices, make it where can be combined into one file and emailed in one email instead of separate for each invoice

Likelihood to Recommend

It is great with sales keeping up pricing, but could use work on the emailing of invoices to customers in batches. Combining all invoices (for one customer) in one file instead of 10 emails if there are 10 invoices.

Verified User

Executive (11-50 employees)

Vetted Review

19 years of experience

Pretty decent and useful

Rating: 8 out of 10

Incentivized

May 20, 2026

Use Cases and Deployment Scope

Epicor Eclipse is our main ERP (Enterprise Resource Planning), Epicor Eclipse is used for all transactions and inventory. We're struggling modernizing and scaling up with AI due to customizations

Pros

WMS
Great API functionaliity
Robust

Cons

Modernization
Extensibility

Likelihood to Recommend

If asked, I think I am likely to tell a colleague that, in my experience, Epicor Eclipse is a great ERP, its not the most modern solution.

Verified User

Manager in Information Technology (51-200 employees)

Vetted Review

2 years of experience

[...]'s Review

Rating: 8 out of 10

Incentivized

May 20, 2026

Use Cases and Deployment Scope

Epicor Eclipse is our Main ERP (Enterprise Resource Planning) and longest standing solution for activities mostly around inventory WMS (Warehouse Management System) and sales

Pros

Warehouse/Inventory
Push for modernization
Selling product

Cons

Needs more modernization
WMS is still work in progress
AI

Likelihood to Recommend

If asked, I think I am likely to recommend Epicor Eclipse to a colleague because, in my experience, Epicor Eclipse is a very quick system in terms of transactions and can quickly and easily buy/sell and handle product

Cody Lefebvre

IT MANAGER in Engineering at Spaenaur (51-200 employees)

Vetted Review

8 years of experience

Epicor Eclipse

Rating: 7 out of 10

Incentivized

May 20, 2026

Use Cases and Deployment Scope

we use Epicor Eclipse for ERP end to end product distribution, some service and rental

Pros

Real Time transaction recording
Drill down

Cons

GL Account combination/segments
Manual invoices without product creation - memo transactions

Likelihood to Recommend

the ability to capture GL activity using account combinations and segments would be extremely helpful. the ability to assign/categorize GL Accounts with a user defined cadence as opposed to system generated.

Verified User

Administrator in Finance and Accounting (1001-5000 employees)

Vetted Review

4 years of experience

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