eSentire

Score10 out of 10

6 Reviews and Ratings

Community insights

TrustRadius Insights for eSentire are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Exceptional Security Coverage: Users appreciate the exceptional security coverage provided by eSentire, which has been praised by numerous reviewers. Many users have stated that eSentire meets high security standards in the legal and financial industry, giving them confidence in their cybersecurity defenses.

Lightning-Fast Responsiveness: The lightning-fast responsiveness of eSentire in handling threats is highly valued by users. Several reviewers have commended the quick access to knowledgeable security experts provided by eSentire, emphasizing the importance of timely threat detection and response.

Seamless Onboarding Process: The onboarding process with eSentire is seamless according to multiple users who have praised the great team they work with. Reviewers appreciate a smooth transition when starting with eSentire's services, highlighting the importance of a positive experience right from the beginning.

Reviews

3 Reviews

eSentire - The best MDR in the business!!

Rating: 10 out of 10

Incentivized

June 16, 2022

Use Cases and Deployment Scope

We use eSentire's esNETWORK MDR service, their esENDPOINT and esINSIDER services. They are the cornerstone of our security posture.

Pros

Customer service.
Technical competence.
Product can detect day 0 issues.

Cons

Need to be able to effectively recruit for good talent.

Likelihood to Recommend

We need 7x24x365 network monitoring and proactive protection. eSentire can thwart an active attack which is the most critical part of the service. Unless you have your own SOC and have the ability to address potential breaches in your environment, you need a service like this. Most companies can't afford to run their own SOC.

Eric Madeson

CISO (Chief Information Security Officer) in Information Technology at PineBridge Investments (501-1000 employees)

Vetted Review

eSentire gets firms up and running to a reasonable security baseline, but you should consider alternatives if you have the time and budget for it

Rating: 7 out of 10

Incentivized

April 4, 2022

Use Cases and Deployment Scope

We use eSentire to augment our security team, given that we don't have dedicated SOC or SOC personnel. eSentire performs monitoring and takes action whenever a major security issue is discovered. eSentire also manages our 3rd party cloud SIEM deployment and provides support and IP with respect to dashboards, alerts, searches, etc.

Pros

24x7 monitoring.
Provides co-managed solution (in most cases).

Cons

Ability to take remedial action during an event.
Acting on lower-criticality concerns.

Likelihood to Recommend

eSentire provides a good service for smaller organizations or larger organizations that cannot or do not want an internal security operations team. If your organization is looking for an extremely thorough and fully customizable security program, you may want to consider doing it in-house or perhaps using eSentire to provide primarily off-hours support.

Verified User

Engineer in Information Technology (201-500 employees)

Vetted Review

1 year of experience

eSentire Review - Financial services

Rating: 8 out of 10

Incentivized

February 5, 2018

Pros

Research potentially malicious threats
Incredibly responsive to incidents and general inquiries
Deliver an effective product and process

Cons

Proactively provide more detailed explanation of alerts without the need for a request for more info

Likelihood to Recommend

eSentire is a very reliable managed service provider to augment IT teams of any size that are looking to strategically outsource aspects of their IT security practices. They were particularly helpful for us given the size of our team and the amount of time and money we would have had to invest for an on-premise solution managed by us.

Robert Sciaraffo

Director of Information Systems in Information Technology at The Riverside Company (201-500 employees)

Vetted Review

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