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Everbridge IT Alerting

Everbridge IT Alerting

Overview

What is Everbridge IT Alerting?

Everbridge's IT Alerting system is an IT alert and incidment management system allowing deployment of a predefined business process to alert personnel and create the necessary bridging and orchestration to address the threat.

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Awards

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Pricing

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What is Everbridge IT Alerting?

Everbridge's IT Alerting system is an IT alert and incidment management system allowing deployment of a predefined business process to alert personnel and create the necessary bridging and orchestration to address the threat.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is PagerDuty?

PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.

What is xMatters?

xMatters is an IT alert management solution for enterprises. It is cloud-based incident management software that enables business processes or applications to trigger two-way communications (text, voice, email, SMS, etc.) during time-sensitive events.

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Product Demos

BMC Remedy: Engage Your Response Team in 5 Minutes or Less

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Product Details

What is Everbridge IT Alerting?

Everbridge IT Alerting is used by IT organizations willing to minimize downtime and improve their incident response process. The solution provides:

1.Self-Service Integration Platform
  • Effortless integration with all the IT tools you use today
  • Many Out-of-the-box connectors and a Do-It-Yourself option
2. Smart Routing
  • Automatically identifies the right staff (location, skills, who’s on-call) the key stakeholders and impacted users.
  • International targeted notifications
  • On-call schedule management and automated escalation mgt.
3. Smart Orchestration
  • 1-click pin-less secure access to teleconferencing and Chat (up to 250)
  • Intelligent bi-directional IT process automation and workflow orchestration
  • Drag and drop workflow builder
4. Smart Analytics
  • Real-time operational dashboards
  • Team response performance reports and stats
  • Post-mortem data collection for compliance (recording, teleconferencing audit)

Everbridge IT Alerting Features

Everbridge IT Alerting Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
November 18, 2020

A user's perspective

Tómas Gíslason | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
112 Neydarlinan (911 equivalent) is responsible for alerting the population in case of disasters threatening an area. So in case of a threat such as an oncoming hurricane, avalanche, euruption or release of dangerous chemicals, the operators at 112 select an area, and send a warning to the affected poipulation, advising them on the action to take.<br>We can use the solution to alert all currently present in an area, as well as defining a geofence and setting a period of validity, during which all new arrivals in an area will be warned.
  • Easy to use
  • Multiple language support
  • Alerts to Icelandic travellers abroad
  • The reporting mechanism could use some improvements
  • I would like to see IP devices within the area also receiving messages
  • Common alerting protocall to use on sending alerts to roadsigns and kiosks and such
Targeting people (or their SIM cards to be specific) in a specific area and warning them about a hazard in their neighbourhood is the intended use, and it executes that perfectly. In addition we have implemented the traveller alert where we can send messages to all Icelandic SIM cards present inside another Country (another Country code), and send them messages about f.ex. terrorist attack and provide guidelines about where they shoud seek assistance if needed. A slight minus here is that you can only address entire countries, where it might be useful to have next level of area codes.
  • The government has the duty to equip itself with a mechanism to warn its people. It has allocated that duty to us, and we have chosen Everbridge to provide us the tool for that duty. It is very well suited to fulfill that role.
I have reviewed quite a few at conferences, but none to the depth of installation and use.
I would really like to have easier reporting. What warnings were issued, when, and received by how many, by operator or area etc..
The support team has been very supportive, but there is only so much they can do, and of course sometimes things take a bit too long for my impatience.
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