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ExpenseNet Reviews & Insights

Score6 out of 10

2 Reviews and Ratings

Community insights

TrustRadius Insights for ExpenseNet are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Software: Users have consistently praised ExpenseNet for its user-friendly interface and ease of navigation. Many reviewers mentioned that even those who had never used the software before found it simple to understand and use.

Centralized Expense Reimbursement Process: The centralization of the expense reimbursement process in ExpenseNet has been highly appreciated by users. They have commended how it allows for a paperless process while providing good oversight of expenses. Reviewers find it convenient that the entire process, from reporting and submission by the user to approval and direct deposit, can be smoothly done within the system.

Comprehensive Reporting Options: Users value the extensive reporting options available in ExpenseNet. Numerous reviewers mention that there are many different reports to choose from, some of which can also be customized to meet their specific needs. This feature is seen as valuable as it provides comprehensive insights into expenses and aids in decision-making processes.

Reviews

1 Review

Great for streamlining the expense reporting process, but could use a refresh to make it more user friendly

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

ExpenseNet is used in the organization for management of travel card expenses and procurement card expenses. Employees first create their expense report in the application. They then add in the individual expenses from those that have been automatically imported from the integration with our corporate credit card company or by manually inserting expenses that were paid for not using the corporate card. The employees upload receipts (if not done previously), and also link the receipts to the expenses. Employees also attaches their travel card or procurement card billing statement for the period as a receipt. Employees then submits their report, at which time it is routed to their manager for approval. Once approved, if there is any payment to be made to the employee (i.e. from expenses paid for with something other than the corporate card), it is processed in the next cycle and directly deposited into the bank account the employee set up for deposits within ExpenseNet.

Pros

  • Integration with expenses posted to the employee's corporate card account.
  • Feature that allows an employee to take a picture of their receipt and then send it to their ExpenseNet account via e-mail.
  • Ability to view and save a copy of the expense report with or without the receipts.

Cons

  • Overall the look and feel is dated and the navigation is clunky. Even employees who travel a lot will only go into the system once a month to do their expense report. A more user-friendly interface would take some of the chore out of it.
  • The feature to take a picture of a receipt and then e-mail it to your ExpenseNet account is great, but it does not always work, which can be frustrating to redo
  • It would be handy if just as the charges from the corporate card are imported, the statement could be as well. This would eliminate the need for the employee to go into their corporate card account to download and save the statement and then attach it in ExpenseNet.
  • It is senseless that once you add a receipt to the queue, you cannot delete it until after you have submitted the given report. Sometimes, a duplicate receipt will be loaded or a receipt will be loaded in error. To have to work around it in the queue is rather annoying.

Likelihood to Recommend

ExpenseNet is well suited to a large organization with many travelers or purchasing cards holders. It allows the entire expense reporting process to be done electronically. For employees who are not based on site or not based at the same site as their manager and accounting, it really streamlines the process compared to having paper or even e-mailed expense reports. The wholly electronic process also enables easier reporting and auditing.

ExpenseNet would likely be less appropriate for small organizations with few travelers.
Vetted Review
ExpenseNet
3 years of experience