Great for streamlining the expense reporting process, but could use a refresh to make it more user friendly
April 29, 2022

Great for streamlining the expense reporting process, but could use a refresh to make it more user friendly

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ExpenseNet

ExpenseNet is used in the organization for management of travel card expenses and procurement card expenses. Employees first create their expense report in the application. They then add in the individual expenses from those that have been automatically imported from the integration with our corporate credit card company or by manually inserting expenses that were paid for not using the corporate card. The employees upload receipts (if not done previously), and also link the receipts to the expenses. Employees also attaches their travel card or procurement card billing statement for the period as a receipt. Employees then submits their report, at which time it is routed to their manager for approval. Once approved, if there is any payment to be made to the employee (i.e. from expenses paid for with something other than the corporate card), it is processed in the next cycle and directly deposited into the bank account the employee set up for deposits within ExpenseNet.
  • Integration with expenses posted to the employee's corporate card account.
  • Feature that allows an employee to take a picture of their receipt and then send it to their ExpenseNet account via e-mail.
  • Ability to view and save a copy of the expense report with or without the receipts.
  • Overall the look and feel is dated and the navigation is clunky. Even employees who travel a lot will only go into the system once a month to do their expense report. A more user-friendly interface would take some of the chore out of it.
  • The feature to take a picture of a receipt and then e-mail it to your ExpenseNet account is great, but it does not always work, which can be frustrating to redo
  • It would be handy if just as the charges from the corporate card are imported, the statement could be as well. This would eliminate the need for the employee to go into their corporate card account to download and save the statement and then attach it in ExpenseNet.
  • It is senseless that once you add a receipt to the queue, you cannot delete it until after you have submitted the given report. Sometimes, a duplicate receipt will be loaded or a receipt will be loaded in error. To have to work around it in the queue is rather annoying.
  • Enables fully electronic expense reporting process
  • Easier reporting
  • Easier to audit / provide audit documentation

Do you think ExpenseNet delivers good value for the price?

Not sure

Are you happy with ExpenseNet's feature set?


Did ExpenseNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ExpenseNet go as expected?

I wasn't involved with the implementation phase

Would you buy ExpenseNet again?


ExpenseNet is well suited to a large organization with many travelers or purchasing cards holders. It allows the entire expense reporting process to be done electronically. For employees who are not based on site or not based at the same site as their manager and accounting, it really streamlines the process compared to having paper or even e-mailed expense reports. The wholly electronic process also enables easier reporting and auditing.

ExpenseNet would likely be less appropriate for small organizations with few travelers.