Name: ExtraHop Performance Platform
Price: 5.04 USD
Rating: 7.4 (31 reviews)
Author: ExtraHop

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Chatbot

Development

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Document Management

Intellectual Property (IP) Management

Meeting Management

Enterprise

Accounting

Blockchain Payments

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employee Referral

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

AI Governance

Change Management

Cloud Migration

Cloud Storage

Continuous Delivery

Database-as-a-Service (DBaaS)

DevSecOps

Fraud Detection

IT Alert Management

IT Professional Services

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Network Performance Monitoring

Network Traffic Analysis (NTA)

Server Virtualization

Software-Defined WAN

System Monitoring

Test Management

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Channel Management

Content Management

Email Marketing

Headless CMS

Marketing Attribution

Marketing Automation

Referral Marketing

Social Media Advertising

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Sales Enablement

Sales Training

Sales

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security

Aviation

Camp Management

Construction Takeoff and Estimating

Financial Services CRM

Hospital Management

Medical Office EMR & EHR

Population Health Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

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### Network Performance Monitoring
Users generally praise ExtraHop Performance Platform for its network performance monitoring capabilities. Reviewers appreciate the platform's ability to capture real-time network packets and provide a network activity map by device for in-depth connection analysis. However, some users have expressed concerns about customer support and notifications regarding high performance utilization across the network. Despite these minor drawbacks, the consensus leans towards the platform's effectiveness in monitoring network performance and analyzing payload and packet loss. (Source Reviews: [1](https://www.trustradius.com/reviews/extrahop-performance-platform-2021-07-10-09-45-46), [2](https://www.trustradius.com/reviews/extrahop-performance-platform-2020-02-21-12-15-12), [3](https://www.trustradius.com/reviews/extrahop-2019-07-22-02-15-11), [4](https://www.trustradius.com/reviews/extrahop-2019-07-03-11-12-59))

### Packet Analysis
User sentiment regarding ExtraHop Performance Platform's packet analysis capabilities varies across reviews. Some users praise the platform for its ability to analyze packets and detect unusual network activity, aiding in the identification of performance issues such as SQL query inefficiencies. However, others express a desire for better integration with additional network analysis tools like Wireshark or TCPdump to enhance packet tracing capabilities. The platform's packet analysis functionality appears to be a valuable asset for diagnosing network-related problems and optimizing performance, although there are suggestions for improvement to meet specific user needs. (Source Reviews: [1](https://www.trustradius.com/reviews/extrahop-performance-platform-2023-12-28-08-42-38), [2](https://www.trustradius.com/reviews/extrahop-performance-platform-2021-07-10-09-45-46), [3](https://www.trustradius.com/reviews/extrahop-performance-platform-2020-02-21-12-15-12), [4](https://www.trustradius.com/reviews/extrahop-2019-07-03-11-12-59), [5](https://www.trustradius.com/reviews/extrahop-2019-07-22-02-15-11))

### Traffic Analysis
User opinions on ExtraHop Performance Platform's traffic analysis capabilities are diverse. While some users praise its ability to capture real-time network packets and provide a detailed network activity map for connection analysis, others express concerns about the platform's effectiveness in deciphering traffic patterns and identifying anomalies. The tool seems to be particularly beneficial for organizations with high volumes of traffic containing sensitive data, aiding in the thorough analysis of traffic and packets. However, there are mixed views on the platform's overall performance in traffic analysis, with some users highlighting its strengths and others pointing out potential areas for improvement. (Source Reviews: [1](https://www.trustradius.com/reviews/extrahop-performance-platform-2023-12-28-08-42-38), [2](https://www.trustradius.com/reviews/extrahop-performance-platform-2021-07-10-09-45-46), [3](https://www.trustradius.com/reviews/extrahop-2019-07-03-11-12-59))

### Application Performance Management
Users widely appreciate ExtraHop Performance Platform's application performance management capabilities. Reviewers consistently highlight the platform's ability to provide deep insights into application performance, allowing for efficient diagnosis of issues across different tiers such as network, web, app, or database. The tool's capacity to pinpoint sources of latency in transaction paths is particularly praised, contributing to improved app response times and service uptime. Additionally, users find value in the platform's feature set, including health monitoring, deep-dive analysis, and customizable programming functionalities that cater to diverse operational needs. (Source Reviews: [1](https://www.trustradius.com/reviews/extrahop-performance-platform-2023-12-28-08-42-38), [2](https://www.trustradius.com/reviews/extrahop-performance-platform-2020-02-21-12-15-12), [3](https://www.trustradius.com/reviews/extrahop-2019-07-22-02-15-11))

### Server and Services Monitoring
Users consistently praise ExtraHop Performance Platform for its robust server and services monitoring capabilities. Reviewers highlight the platform's ability to monitor the health and performance of services end-to-end, providing valuable insights into server dependencies and application performance. The tool's capacity to analyze trends, detect services, and sniff packets is particularly lauded. However, some users express a desire for improved detection of additional apps and services, as well as enhancements in UI navigation. Despite these minor concerns, the general consensus is that ExtraHop Performance Platform excels in server and services monitoring, offering a comprehensive solution for maintaining the integrity and security of data centers. (Source Reviews: [1](https://www.trustradius.com/reviews/extrahop-performance-platform-2023-12-28-08-42-38), [2](https://www.trustradius.com/reviews/extrahop-performance-platform-2020-02-21-12-15-12), [3](https://www.trustradius.com/reviews/extrahop-2019-07-22-02-15-11))

Challenging User Interface: Some users have found the user interface of the product to be challenging to use and not intuitive. They feel that improvements could be made in terms of making it more user-friendly.

Lack of Integration with Other Network Analysis Tools: Several users have expressed a desire for better integration with other network analysis tools like Wireshark or TCPdump. They would like the ability to program specific criteria to trigger the probe to run these tools and save traces of problematic sessions.

Need for Improved Documentation: Some users have mentioned that the documentation provided with the product is not great and often requires them to seek assistance from tech support. Although they acknowledge that the tech support is outstanding, they suggest that better documentation could help reduce their reliance on support calls.

Valuable Health Monitoring Capabilities: Reviewers have found Extrahop's health monitoring capabilities to be highly valuable, with multiple users mentioning this as a positive aspect. The ability to compare and analyze data collected from different hops in the network allows for easier identification of issues within the network.

Comprehensive Analysis with Intelligence Engine: Many reviewers have been impressed by Extrahop's intelligence engine, which enables deep-dive analysis from the network layer up to the application layer. This comprehensive analysis helps identify the root cause of problems, whether they are related to the network or the application. Several users appreciated how this feature saves time and avoids blame-shifting between teams.

Customizable Programming Functionalities: Users have praised Extrahop for its customizable programming functionalities that allow them to meet specific requirements and improve service operations. This versatility has been highlighted by multiple reviewers as a valuable aspect of the product.

Extrahop has proven to be an essential tool for the network operation team, providing valuable insights into the performance and stability of critical business services. Users from various business groups, including Business, Dev, DevOps, and SecOps, rely on Extrahop as an objective 'source of truth'. This software is extensively utilized to monitor the internal network across multiple corporate locations and analyze traffic to identify any anomalies. By analyzing SQL queries and their performance on the network, Extrahop helps in resolving program and programming issues. Additionally, it plays a crucial role in reporting on IT utilization, diagnosing issues with applications and services, and capacity planning for apps and services. Unlike other similar tools that require agents, Extrahop stands out as an agentless solution that provides a wealth of information regarding network traffic. It is widely used by the networking team for diagnosing and troubleshooting issues effectively. Moreover, the technology department greatly benefits from Extrahop's ability to monitor the organization's network, allowing for detailed analysis of payload and packet loss.

ExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.

X- Small

Small

Medium

ExtraHop Performance Platform

Essential

Standard

Squadcast

IT Operations Analytics software combine monitoring of IT assets and resources distributed across a cloud infrastructure, IT operational data analytics and visualization, and light automation to ease and optimize the management of a cloud or hybrid IT system. Effectively deployed cloud operations analytics platforms should leverage data to help the user locate and understand patterns in IT resource and application usage, and point the way toward more cost-effective allocation.

IT Operations Analytics

Utilities

Likelihood to Recommend

Usability

Support Rating

ExtraHop is the global leader in real-time wire data analytics. The ExtraHop Operational Intelligence platform analyzes all L2-L7 communications, including full bidirectional transactional payloads. This innovative approach provides the correlated, cross-tier visibility essential for application performance, availability, and security in today's complex and dynamic IT environments. The winner of numerous awards from Interop and others, the ExtraHop platform scales up to 20 Gbps, deploys without agents, and delivers tangible value in less than 15 minutes.

ExtraHop

Splunk AppDynamics

IBM Security QRadar SIEM

Cloudflare

Palo Alto Networks Advanced Threat Prevention

Cisco 900 Series Integrated Services Routers (ISR)

Cisco SecureX

ExtraHop Performance Platform 2025-09-08 13:37:01

Cisco Meraki SD-WAN

ServiceNow Now Platform

Auvik

ExtraHop Performance Platform 2023-12-28 08:42:38

Anaconda

Webex App

Microsoft 365 Business Premium

Technical Specialist

ExtraHop 2019-07-22 02:15:11

SolarWinds Database Performance Analyzer

NETSCOUT TruView

SolarWinds NetFlow Traffic Analyzer (NTA)

Splunk Application Performance Monitoring (APM) on observability cloud

ExtraHop Performance Platform 2021-07-10 09:45:46

ManageEngine OpManager

President

ExtraHop 2018-10-15 22:55:52

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Drill down

Little more user

Specific criteria

Ai features

Challenging to use

Search functionality

Not intuitive

Customer support

Tech support

High performance

Real time

Real time alerts

Narrow down

Performance degradation

Deep dive

Pre configured

Detailed analysis

Easy to identify

Threat detection

Easy to find

Home

IT Operations Analytics Software

ExtraHop helps fill in the network security gap we have to comply with NIST security framework. Each day our security team receives thousands of alarms which are hard to filter through but with the aid of AI through this network detection and response they are able to filter through the false alarms.

Customer Support
Incident response
Threat mitigation

Uses AI to detect network anomalies
Stores packet captures for further analysis
Utilizes ticketing system to track incidents.

Cisco SecureX, Splunk AppDynamics and IBM Security QRadar SIEM

Cisco 900 Series Integrated Services Routers (ISR), Palo Alto Networks Advanced Threat Prevention, Cloudflare

We use ExtraHop Performance Platform to analyze all the traffic within our datacenter. As well as watching traffic that leaving the datacenter to our coworkers out in the wild. We have so many people developing and deploying apps and servers. It can be difficult to get a big picture of where our data is going. This tool allows us to see everything and possibly avoid a data breach.

Sniffing packets
Detecting services
Analyzing trends

Detect even more apps/services
Improve UI navigation

Helps create patching schedule with app owners
Management can see how much traffic apps are using

Auvik, Cisco Meraki SD-WAN, ServiceNow Now Platform

Extrahop is being used by multiple business groups in my organization, especially it's playing a critical role for network operation team to monitor the end to end service performance and stability for many critical business services.

Extrahop can perform health monitoring end to end if you have multiple probes deployed in your network, the intelligence engine can easily help you to compare and data collected from different hops and help you to narrow down the issue to a specific part of your end to end network.
Extrahop is not just analyzing and monitoring the health of the network, actually, its deep-dive analysis engine can perform an analysis from the network layer up to the application layer. It's easy to identify the root cause whether it's a network issue or something wrong in the application, save the time to have the issue go around again and again between network team and application team to blame each other.
Extrahop provides good programming functionalities allowing the user to do their specific programing to meet the requirement of how they design to better operate the service.

Some person like me who want to see Extrahop can integrate better with other network analysis tools like Wireshark or TCPdump. The desired functionality I've been looking for is to program a kind of specific criteria to trigger the probe starts to run Wireshark or TCPdump to save the trace of a specific problematic session. Sometimes I want to see the evidence in a packet trace layer rather than just have the warning or error only presented in the dashboard.

After implementing Extrahop and started to use it as the main monitoring solution in my business organization, we improved a lot of work efficiency on operating complex IT solutions, reduced the incident record number, reduce the response time and speed up the root cause infestations, hence helped to save the cost for the business.

Anaconda, Cisco Webex Teams (formerly Cisco Spark), Microsoft 365 Business

ExtraHop [Performance Platform] is used to monitor the internal network across several corporate locations. We use it to analyze and decipher the traffic to determine if any anatomies may be occurring. In addition it is used to solve various program and programming issues. Example is SQL queries and how the perform on the network.

SQL query analysis
Packet analysis
Look for unusual network activity

A lot of information, not that its a bad thing
User interface could be a little more user friendly

Packet Analysis
Network detection
Network response

SQL Analysis/bad querying
Network Routing Issues
Network Response/Alerting

Splunk Application Performance Monitoring, SolarWinds NetFlow Traffic Analyzer (NTA) and NETSCOUT TruView (formerly Visual TruView)

NETSCOUT TruView (formerly Visual TruView), SolarWinds Database Performance Analyzer, Splunk Application Performance Monitoring

ExtraHop is mainly used for performance monitoring and threat identification. It is used by a cross functional group ranging from Business, Dev, DevOps, and SecOps, as an objective "source of truth".

Agentless deployment
Real time alerts (e.g. performance degradation, ransomware, etc.)
Pre-configured objective dashboards that establish "the truth" about what's going on at many levels - network, application, comm.

From the trigger automail, it would help if there were a shortcut (one-click) access to the drill down screen
AI features are not available outside of North America

Accelerated root cause analysis
Cut out time passing the hot potato, focused time on resolution
It's a good tool for change management, helping to transform a reactive culture to one that is more proactive
Enables early warning and visibility, prompts action before a system goes down

ExtraHop Performance Platform

Overview

What is ExtraHop Performance Platform?