ExtraHop Performance Platform

ExtraHop Performance Platform

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Score 8.4 out of 100
ExtraHop Performance Platform

Overview

Recent Reviews

ExtraHop is the way

9 out of 10
July 22, 2021
ExtraHop [Performance Platform] is used to monitor the internal network across several corporate locations. We use it to analyze and …
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Eyes on the network

5 out of 10
July 05, 2019
ExtraHop is utilized by the technology department to monitor the network of the organization and analyze payload and packet loss.
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Great Network Monitoring tool!

10 out of 10
November 13, 2018
We are using ExtraHop to monitor our network traffic and network device performance. In the past we have tried to use similar tools to …
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Pricing

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X- Small

$5.04

Cloud
Per Hour

Small

$12.34

Cloud
Per Hour

Medium

$18.76

Cloud
Per Hour

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is ExtraHop Performance Platform?

ExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.

ExtraHop Performance Platform Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Reviews and Ratings

 (26)

Ratings

Reviews

(1-6 of 6)
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July 22, 2021

ExtraHop is the way

Score 9 out of 10
Vetted Review
Verified User
Review Source
ExtraHop [Performance Platform] is used to monitor the internal network across several corporate locations. We use it to analyze and decipher the traffic to determine if any anatomies may be occurring. In addition it is used to solve various program and programming issues. Example is SQL queries and how the perform on the network.
  • SQL query analysis
  • Packet analysis
  • Look for unusual network activity
  • A lot of information, not that its a bad thing
  • User interface could be a little more user friendly
One very big use is the ability to resolve performance issues. One example used was with the performance of sql issues. ExtraHop [Performance Platform] gave us the packet tracing ability to see the database was being queried incorrectly. A programmer has written a query that would bring the database information local and one the queries instead of allowing the sql server itself to do the work and push out the information.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Enterprise uses ExtraHop Performance Platform for several things. It is used for reporting on IT utilization (servers, apps, services). It is used to diagnose issues occurring with applications and services. Finally, it is used to capacity plan for apps & services.
  • It is very good at making it easy to find root cause for app issues.
  • It provides very good stats, graphs, and diagrams of IT utilization.
  • I find the UI to be challenging to use. It is not intuitive.
  • Documentation is not great. I have to call tech support a lot (but their tech support is outstanding).
Great for diagnosing App issues (i.e., is the problem at the network, web, app, or DB tier). Particularly at finding sources of latency in the transaction path. Not as good at discovering packet loss or connection failures, but it can be used for that.
Documentation could be a lot better. Tech support is outstanding.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Extrahop is being used by multiple business groups in my organization, especially it's playing a critical role for network operation team to monitor the end to end service performance and stability for many critical business services.
  • Extrahop can perform health monitoring end to end if you have multiple probes deployed in your network, the intelligence engine can easily help you to compare and data collected from different hops and help you to narrow down the issue to a specific part of your end to end network.
  • Extrahop is not just analyzing and monitoring the health of the network, actually, its deep-dive analysis engine can perform an analysis from the network layer up to the application layer. It's easy to identify the root cause whether it's a network issue or something wrong in the application, save the time to have the issue go around again and again between network team and application team to blame each other.
  • Extrahop provides good programming functionalities allowing the user to do their specific programing to meet the requirement of how they design to better operate the service.
  • Some person like me who want to see Extrahop can integrate better with other network analysis tools like Wireshark or TCPdump. The desired functionality I've been looking for is to program a kind of specific criteria to trigger the probe starts to run Wireshark or TCPdump to save the trace of a specific problematic session. Sometimes I want to see the evidence in a packet trace layer rather than just have the warning or error only presented in the dashboard.
ExtraHop is quite useful in service-performance analysis and monitoring continuously, 24x7 to fit the business requirement, However, it's something different than Wireshark or other network analysis tool. I prefer to have them used together.
July 05, 2019

Eyes on the network

Score 5 out of 10
Vetted Review
Verified User
Review Source
ExtraHop is utilized by the technology department to monitor the network of the organization and analyze payload and packet loss.
  • Capturing real time network packets.
  • The network activity map by device is key for analysis of connections.
  • Customer Support.
  • Notice of high performance utilization across network.
ExtraHop is key for organizations with high amounts of traffic that may contain sensitive data. ExtraHop will benefit analysis of traffic and packets.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using ExtraHop to monitor our network traffic and network device performance. In the past we have tried to use similar tools to ExtraHop but they all required agents. ExtraHop is agentless and provides a wealth of information regarding network traffic. The networking team uses it to diagnose and troubleshoot isuees among other things.
  • Monitoring Networking Traffic down to the device, switch, or sever level
  • Security Operations via threat detection and monitoring
  • Triage and Troubleshooting of issues and potential issues
  • Search functionality could improve
  • Legacy devices show in the app even after they are removed or decommissioned. This can be confusing
  • Support is decent but not great
ExtraHop does a great job of managing the network traffic and being able to track issues problems to a granular level. It also helps our security team with potential network vulnerabilities/issues. The tool is very powerful and can be leveraged to solve many business problems from networking to application performance; it allows you to identify the root cause.
Score 10 out of 10
Vetted Review
Verified User
Review Source
ExtraHop is mainly used for performance monitoring and threat identification. It is used by a cross functional group ranging from Business, Dev, DevOps, and SecOps, as an objective "source of truth".
  • Agentless deployment
  • Real time alerts (e.g. performance degradation, ransomware, etc.)
  • Pre-configured objective dashboards that establish "the truth" about what's going on at many levels - network, application, comm.
  • From the trigger automail, it would help if there were a shortcut (one-click) access to the drill down screen
  • AI features are not available outside of North America
1. Third party reporting (e.g., to clients)
2. TechOps performance monitoring
3. Threat identification