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February 21, 2020
Enterprise uses ExtraHop Performance Platform for several things. It is used for reporting on IT utilization (servers, apps, services). It is used to diagnose issues occurring with applications and services. Finally, it is used to capacity plan for apps & services.
- It is very good at making it easy to find root cause for app issues.
- It provides very good stats, graphs, and diagrams of IT utilization.
- I find the UI to be challenging to use. It is not intuitive.
- Documentation is not great. I have to call tech support a lot (but their tech support is outstanding).
July 23, 2019
Extrahop is being used by multiple business groups in my organization, especially it's playing a critical role for network operation team to monitor the end to end service performance and stability for many critical business services.
- Extrahop can perform health monitoring end to end if you have multiple probes deployed in your network, the intelligence engine can easily help you to compare and data collected from different hops and help you to narrow down the issue to a specific part of your end to end network.
- Extrahop is not just analyzing and monitoring the health of the network, actually, its deep-dive analysis engine can perform an analysis from the network layer up to the application layer. It's easy to identify the root cause whether it's a network issue or something wrong in the application, save the time to have the issue go around again and again between network team and application team to blame each other.
- Extrahop provides good programming functionalities allowing the user to do their specific programing to meet the requirement of how they design to better operate the service.
- Some person like me who want to see Extrahop can integrate better with other network analysis tools like Wireshark or TCPdump. The desired functionality I've been looking for is to program a kind of specific criteria to trigger the probe starts to run Wireshark or TCPdump to save the trace of a specific problematic session. Sometimes I want to see the evidence in a packet trace layer rather than just have the warning or error only presented in the dashboard.
ExtraHop is utilized by the technology department to monitor the network of the organization and analyze payload and packet loss.
- Capturing real time network packets.
- The network activity map by device is key for analysis of connections.
- Customer Support.
- Notice of high performance utilization across network.
October 18, 2018
ExtraHop is mainly used for performance monitoring and threat identification. It is used by a cross functional group ranging from Business, Dev, DevOps, and SecOps, as an objective "source of truth".
- Agentless deployment
- Real time alerts (e.g. performance degradation, ransomware, etc.)
- Pre-configured objective dashboards that establish "the truth" about what's going on at many levels - network, application, comm.
- From the trigger automail, it would help if there were a shortcut (one-click) access to the drill down screen
- AI features are not available outside of North America
November 13, 2018
We are using ExtraHop to monitor our network traffic and network device performance. In the past we have tried to use similar tools to ExtraHop but they all required agents. ExtraHop is agentless and provides a wealth of information regarding network traffic. The networking team uses it to diagnose and troubleshoot isuees among other things.
- Monitoring Networking Traffic down to the device, switch, or sever level
- Security Operations via threat detection and monitoring
- Triage and Troubleshooting of issues and potential issues
- Search functionality could improve
- Legacy devices show in the app even after they are removed or decommissioned. This can be confusing
- Support is decent but not great
ExtraHop Performance Platform Scorecard Summary
What is ExtraHop Performance Platform?
ExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.
Categories: IT Operations Analytics
ExtraHop Performance Platform Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| X- Small | $5.04 | Per Hour |
| Small | $12.34 | Per Hour |
| Medium | $18.76 | Per Hour |
ExtraHop Performance Platform Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |