Real-time, objective source of truth
October 18, 2018
Real-time, objective source of truth
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ExtraHop
ExtraHop is mainly used for performance monitoring and threat identification. It is used by a cross functional group ranging from Business, Dev, DevOps, and SecOps, as an objective "source of truth".
Pros
- Agentless deployment
- Real time alerts (e.g. performance degradation, ransomware, etc.)
- Pre-configured objective dashboards that establish "the truth" about what's going on at many levels - network, application, comm.
Cons
- From the trigger automail, it would help if there were a shortcut (one-click) access to the drill down screen
- AI features are not available outside of North America
- Accelerated root cause analysis
- Cut out time passing the hot potato, focused time on resolution
- It's a good tool for change management, helping to transform a reactive culture to one that is more proactive
- Enables early warning and visibility, prompts action before a system goes down
Other tools have similar features, but will require agents. ExtraHop is agentless. After-sales support is extraordinary, the best I've experienced of any vendor.
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