ezyCollect

Key Benefits & Features:

• Save time with automated communications and reminders

• Automate reconciliations with payment writeback

• Give clients a checkout experience with integrated Pay Now buttons and multiple payment options, including settle now, pay later.

• A dashboard that helps pinpoint accounts receivable risks and priorities and act decisively.

• Perform credit checks on new customers, and receive alerts as customers get into financial difficulty.

• Onboard new customers with a digital credit application

• Automated Workflows: Email and SMS reminders, groups all overdue

• Open and Prompt Communication: Include a phone call in a reminder sequence and get a daily email of calls to be made.

• Collaborative Payments Platform: Pay multiple invoices at once, credit card checkout, and automatically allocate/reconcile payments to Xero/MYOB/Netsuite/Sage/your ERP.

• Credit risk insights: Debtor late payment and failure risk ratings, daily credit risk analysis and reporting, and credit monitoring alerts.

• One-click Debt escalation: Send a demand letter, and refer debts to a debt recovery agency.

ezyCollect offers phone support, setup training, an online helpdesk and a library of articles and resources.

• Communications and Tracking

A 360-degree holistic view of accounts receivables, cash flow, debtor database, invoices, payment reminders, online payments and payment allocations. This is to make it easier to optimise cash flow and view the entire AR book from one view, and minimise overdue accounts to optimise cash flow

• Automated workflows: a structured approach to debt collection.

Set automated reminders by post, SMS, or email and leverage the ‘Daily to-dos’ that prioritise aging accounts and phone calls. A comprehensive overview of all aspects of overdue accounts while adopting a structured approach to debt collection.

• Risk analysis

ezyCollect offers in-depth insights into the credit history, payment predictions and credit scores of new customers,to provide the confidence needed to onboard them. The platform also analyses debtor books daily to identify how customers are paying.

• Streamlined payment option

The ‘Pay now’ button on invoices, statements and emails sent enables one-click payment. Every customer can view and download invoices on a personalised payment portal.

• Debt collection

Send a demand letter or outsource to a recovery agency and take timely action on debt payments. This enables quicker escalation when needed.

Features

• Automated Communications

• Automated ‘Thank you for your payment’

• Customisable templates

• Customisable scheduling

• New invoice re-issue

• Due soon notification

• Email, SMS, postal reminders

• Opt-out customers

• Auto-attach invoice copies

• Email and invoice tracking

• Collates all overdues

• Automated payment writeback

• Monthly statements

• Payment thank you message

• Internal call task allocation

• Debtor CRM

• Ageing invoice reporting

• AR ledger level reporting

• Surfaces ageing accounts

• Add internal notes

• Audit trail of customer history and status

• Daily customers-to-call list

• Segment customers for bulk communications

• Segment customers for detailed reporting

• Head office relationships

• Credit limit usage

• Audit trail of communications

• Credit Insights

• Customer credit risk ratings

• Customer risk trend reporting

• On-demand B2B credit reports

• On-demand credit risk email/SMS alerts

• Credit Applications

• Eliminate paper-based application forms

• Streamline business processes for applying for credit

• Approval and rejection process on the dashboard

• Trade reference checks, credit scores, ID documents, and director details all in one spot

• Customer Payments Portal

• Pay button from invoices and reminders

• Lists all open invoices

• Spotlights overdue invoices

• Shows line item descriptions

• Can check out multiple invoices

• 24/7 self-service checkout

• Webhook capabilities

• **Accepts Visa, Mastercard, Amex

• Automated payment write-back

• Flexible surcharge options

• Automatic receipting

• Logs payment transaction history

• Sends customer-to-supplier queries

• Unique to each debtor

• Escalation Services

• Send a demand letter

• Engage a debt collection service

• Working Capital Solutions

• Access to an on-demand pre-approved line of credit for qualified suppliers

• Get paid upfront while customers pay in instalments

• Customer Support

• Phone and email support

• In-app messaging

• In-app knowledge centre

• Installation and go-live support

• One-to-one online training

• Regular AR health check