F5 Distributed Cloud Authentication Intelligence

Score7.3 out of 10

1 Reviews and Ratings

What is F5 Distributed Cloud Authentication Intelligence?

F5 Distributed Cloud Authentication Intelligence provides continuous authentication to establish trust, reduce friction of excessive logins and reauthentication through machine learning and analytics insights with an integrated platform that stops automated and human-driven fraud while simultaneously optimizing user experience for trusted customers across the entire user journey.

Categories & Use Cases

Apurva Bachal

Product Owner in Information Technology at Southwest Airlines (10,001+ employees employees)

Use Cases and Deployment Scope

We use F5 Distributed Cloud Authentication Intelligence to extend the login session for pre-authorize Chase Credit card customers

Pros

Uses a cookie which helps with analytics tracking
Partnership with Chase is really strong
Looks to connect the 2 organizations (Southwest and Chase)

Cons

Analytics is a HUGE place for improvement. We had to set up the analytics on our end via tagging with the cookie that gets put into the file. We also don't really have many updates with DETAIL on the analytics that f5 provides us

Return on Investment

Higher Chase Credit card application rate

Other Software Used

F5 Distributed Cloud Bot Defense

Okta

PingOne from Ping Identity

Twilio Authy