Fidesic wins the prize for AP System of the year!
Use Cases and Deployment Scope
Fidesic is used by our accounts payable department. Our operations teams have access to log in to view their invoices and payments as well. It solves the problem of us not giving the operations team access to our accounting system. Since Fidesic is web-based, anyone can use it from anywhere. It also lets us send out ACH payments as well as checks so that we don't have to keep a lot of check stock on hand. It is really easy to use and our staff loves it.
Pros
- OCR or Optical Character Recognition works better than anywhere else we have tried.
- Support is always available through chat or email and their support team is very responsive.
- Ease of access and use since the program is web-based.
- Easily integrates into our accounting software.
- Implementation was a dream and so easy.
Cons
- Would like to see ACH batches come across in the bank as separate transactions instead of one batch.
- Would like to be able to filter on multiple columns instead of just searching by one selection.
- Would like to be able to add our our ACH IDs vs having to submit them to be added.
Likelihood to Recommend
My experience with Fidesic has been wonderful and it has helped to streamline our payables. We've been able to give our operations teams access in order for them to review their invoices instead of coming to the AP team to do the research.
