Fiverr's Alarming Disregard for User Security and Unethical Credit Practices
January 08, 2024

Fiverr's Alarming Disregard for User Security and Unethical Credit Practices

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Fiverr

In my opinion, Fiverr's Alarming Disregard for User Security and Unethical Credit Practices. My experience on Fiverr has been nothing short of a nightmare, compelling me to leave the lowest possible rating. Two crucial issues have persisted, causing severe stress and frustration. Scam Epidemic: I think Fiverr's claim of a stringent vetting process for freelancers is a far cry from reality. I think the platform is infested with scammers, and despite numerous reports, the situation remains unresolved. The lack of concrete actions to eradicate this scam epidemic raises serious questions about Fiverr's commitment to user security. Unethical Credit Practices:
Upon falling victim to a scam, Fiverr's response was to offer a credit instead of a refund. This credit, a mere gesture, comes with an appalling expiration period of 90 days. The refusal to refund my hard-earned money is not only unethical but reeks of a blatant disregard for users' financial well-being. Fiverr's insistence on pushing users into using credits, coupled with the arbitrary 90-day limit, is nothing short of a cash-grab tactic. I believe this exploitative approach only exacerbates the distress caused by the initial scam. My attempts to seek a reasonable resolution have been met with indifference and a lack of empathy from Fiverr's customer support. The complete disregard for the severity of these issues is both shocking and disappointing. In light of these alarming practices, I have no choice but to assign a 1-star rating. I implore Fiverr to reconsider its stance, prioritize user security, and promptly refund the money owed. Until then, I cannot in good conscience recommend Fiverr to anyone seeking a secure and ethical freelance platform. This review serves as a stern warning to potential users and a call for Fiverr to rectify its practices immediately.
  • non
  • non
  • scammers

Do you think Fiverr delivers good value for the price?

No

Are you happy with Fiverr's feature set?

No

Did Fiverr live up to sales and marketing promises?

No

Did implementation of Fiverr go as expected?

No

Would you buy Fiverr again?

No