Flexport Reviews & Insights

Cutting-edge Platform: Reviewers have consistently praised Flexport's technology platform, describing it as cutting edge and very easy to use. This has allowed them to manage their shipments, track data for reporting KPIs, and most importantly, manage their global supply chain in one central area. The intuitive layout of the platform allows users to easily track real-time shipment updates, view milestones and receive prompts when necessary.

Real-Time Shipment Tracking: Many reviewers have commented positively on Flexport's real-time shipment tracking feature. Users appreciate the transparency provided by the point-to-point tracking system which enables them to view where their shipments are at any given time. The dashboard provides visual representations of these updates making it easier for users to stay informed about their shipments.

Great Customer Support: A majority of users have spoken highly of Flexport's customer support team who they found always available to help with queries or issues that may arise while using the platform. They believe this level of service is a huge help for teams who rely on efficient shipping processes and appreciate having access to reliable support whenever needed.