Shorten your URLs to perfection!
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
We use the software to manage pending project tasks and make sure all the tasks are completed within the designated timeline. It helps in prioritizing tasks on the basis of importance to the project which in turn makes sure that the project runs smoothly & is completed with plenty of time to spare for testing & implementation.
Pros
- Brilliant ticket management
- Quick analysis to prioritize tickets based on project's infrastructure
- Ability to search for tickets based on keywords
Cons
- UI can be more intuitive
- Lacks the ability to tag tickets with custom tags
- Post closing the tickets summary can be in a cleaner format
Likelihood to Recommend
The software's ability to quickly tag & prioritize tickets as per project's infrastructure & current stage of development is one of the best feature a client or an organization can use. Post closure of tickets - the summary presented has too much information on the same page, if that can be cleaned up as per client's requirements, it'll be much more helpful
SV
Shivom Varadarajan
Business Analyst in Sales at DTDC Express Limited (10,001+ employees)
Vetted Review
3 years of experience