Shorten your URLs to perfection!
March 27, 2022

Shorten your URLs to perfection!

Shivom Varadarajan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Foxly

We use the software to manage pending project tasks and make sure all the tasks are completed within the designated timeline. It helps in prioritizing tasks on the basis of importance to the project which in turn makes sure that the project runs smoothly & is completed with plenty of time to spare for testing & implementation.

Pros

  • Brilliant ticket management
  • Quick analysis to prioritize tickets based on project's infrastructure
  • Ability to search for tickets based on keywords

Cons

  • UI can be more intuitive
  • Lacks the ability to tag tickets with custom tags
  • Post closing the tickets summary can be in a cleaner format
  • Ticket Tagging
  • Post Ticket Closure Report
  • Ticket Prioritization
  • Ticket closure rate has gone up by almost 7% using this software
  • Time taken to close the ticket has increased by 12%
  • Project completion within timeline has gone up by 2%

Do you think Foxly delivers good value for the price?

Yes

Are you happy with Foxly's feature set?

Yes

Did Foxly live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Foxly go as expected?

Yes

Would you buy Foxly again?

Yes

The software's ability to quickly tag & prioritize tickets as per project's infrastructure & current stage of development is one of the best feature a client or an organization can use. Post closure of tickets - the summary presented has too much information on the same page, if that can be cleaned up as per client's requirements, it'll be much more helpful

Comments

More Reviews of Foxly

  1. Home
  2. URL Shorteners
  3. Foxly Reviews
  4. User Review of Foxly