GoMembers

I was recently published by Aptean as a GoMembers case study. That case study was also published in the ASAE newsletter that thousands of Associations across the country receive. The case study was provided to ASAE by our Association President. That publication generated a few dozen phone calls in which colleagues from various associations wanted my opinion of the product. I gave a honest response each and every time, which included the good and bad (mostly good). I also mentioned to each of them how the team of Aptean staff we had during our setup and go live phase were great to work with.

The product was purchased four years before implementation. After having been stalled for more than a year, we were tapped to get the software setup and implemented on a tight six-month deadline. And because we hadn't been involved in the selection process and primary setup, we basically had to start from scratch. I can't say what questions were asked, since I wasn't a part of the selection process, but if you are - and beyond anything else - know upfront what your overall business objective goals and end results are before selecting a product. If the product doesn't meet your needs - with or without modification - keep moving. Research, research, research.