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Google Forms

Google Forms

Overview

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and…

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Recent Reviews

Very good!

7 out of 10
April 04, 2022
We use Google Forms to get feedback from users. It has a very simple and understandable interface. The fact that most people know about …
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Google Forms Review

7 out of 10
February 07, 2022
Incentivized
I use Google Forms to create and administer quizzes for my students. I have also used Google Forms to create and sign documents. The …
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Google Forms Review

8 out of 10
January 05, 2022
Besides the easy integration of your google account with Google Forms, it is very easy to create a form for your specific goal and launch …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Multiple question types (103)
    8.5
    85%
  • Response tracking (103)
    8.2
    82%
  • Survey templates (99)
    7.7
    77%
  • Themes (99)
    7.5
    75%
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Pricing

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N/A
Unavailable

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is SurveyMonkey?

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand…

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more…

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Product Demos

Timify me Google Form Demo

YouTube

How to Connect Google Forms to Notion Table | Embed Google Forms inside Notion | No code free add-on

YouTube

Google Forms: Go to Page Based on Answer

YouTube

Payable Forms Detailed Overview - Let your Google Forms Accept Payment

YouTube

Google Forms with File Uploads

YouTube
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

7.6
Avg 7.7

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

8.1
Avg 8.5

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

7.8
Avg 8.2

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

8
Avg 8.1

Survey Administration & Security

Features related to administration & security for survey tools and data.

8.2
Avg 8.3

Survey Distribution

Features related to the distribution of surveys.

7.6
Avg 8.1
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Product Details

What is Google Forms?

Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via spreadsheets or other analytics software.

Google Forms Video

Google Forms a teacher/student connection

Google Forms Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(889)

Attribute Ratings

Reviews

(1-25 of 49)
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April 04, 2022

Very good!

Score 7 out of 10
Vetted Review
Verified User
I can't even communicate with support, but they are doing a great job, congrats.
February 07, 2022

Google Forms Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Google Forms offers help to understand this software and even offers tutorials for even more help. Google Forms also has an online chat feature so that you can talk directly to a customer support technician if you need additional live support. Overall, I think Google Forms is an amazing software tool for classrooms both in-person and virtual.
January 05, 2022

Google Forms Review

Wulfran Yao | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The Google Forms support team remains available to respond to questions and simplify things for users. I appreciate the ability of other people to modify Google Forms to suit their needs.
Andrea Hester | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I have not had to use Google Forms support - it's always worked as expected. However, with other Google products, I've always been able to find a plethora of resources for answering questions or dealing with issues. The benefit of Google is how widely adopted its products are and how robust its support is.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We haven't used much official support for Google Forms. However, because it is so widely used, there are a ton of articles and guides available online to help administrators of varying technical abilities to work through problems that arise. Additionally, Google provides an official support forum where there are discussions with other users as well as Google developers that can help address issues if needed.
Caroline Dobson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google's user guides on how to use Google Forms are all clearly and concisely written. I've never needed to reach out to an individual to get support because their documentation is flawless. Not needing to reach out to a representative has saved me time and also makes me feel more empowered as a user.
Carolina Reyes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
To tell the truth I have used Google Forms support very little because the help of the same tool solves most of the questions that arise in the management of this, and when we have needed support has provided timely solution, thanks to this we have excellent references from Google.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google Forms has dependable customer service. For starters, most of the solutions to issues are easily available online. If that doesn't work, you can set up a meeting with the team or call them for help.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Being a free product, there is no immediate phone or email support available. That said, there is myriad support available on online forums and the product itself is also very easy to use and self-explanatory. I have rarely had any problems fixing any problems with Google Forms and in the few times that I have done, a quick Google search is usually enough to solve my query.
Kim Grewe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I don't often need support when using Google products. If I am having issues, I can usually "Google it" and find the guidance I need through the Google Help Center. The Google Help Center usually provides helpful information and guidance. Not only can you get a quick guide at a glance to help, you can also seek out others in the Google Community who may have had similar issues and are willing to discuss and help.
Score 8 out of 10
Vetted Review
Verified User
Google Forms is very easy to use, including the creation and use. With this simplicity, this Google Form is perfect for use for a beginner. You can enjoy the Google Form service for free. With this advantage, you don't have to waste money on buying applications or services such as creating forms. Because Google Form is available for free, or free of cost.
Unlike other programs, Google Form includes a lightweight program. So you can use it without any problems. Google Forms can be shared on various platforms. By sharing them, we can enable everyone to fill out the quizzes and questionnaires that we have created to gather information. Google Form also has a Spreadsheets feature. You can see the survey responses that have been collected on the form neatly and also automatically. You can [also] see the info from the response time and also the graph with this Spreadsheets feature.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google has a support team but it isn't the most helpful with Forms. I find most of my answers by searching online and watching tutorial videos. I would recommend utilizing online resources before contacting their live support team for help. Just make sure that they are recent videos or directions. Google is constantly updating their interfaces so it is easy for things to get out of date.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
To be honest, I never needed to use any support since the use is so totally intuitive. I have given the rating based on my overall experience with Google support. When I look for something I have to browse the knowledge base, which will usually yield an answer, but sometimes it requires you to search really hard, and when you can't find the answer it is not easy to receive real [life] support.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have rarely if ever needed support for Google Forms. It functions well and is very intuitive. If there are any questions or concerns, the forums and support articles about Google Forms are easy to find and understand. Because Google Forms is so widely known, it is easy to find help and provide solutions to any issues.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've never reached out to support when using Google Forms. However, I have reached out to Google in the past for support on other Google Workspace products, and they are super friendly and helpful. In addition, they are super fast at responding. You don't have to sit on a phone or anything, they will simply reach out to you when it is your turn.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's pretty standard support for Google, which means you rarely get to talk to anyone and have to read documents to figure things out. So, you're generally on your own to figure things out or to see if your question has been asked and answered elsewhere.
Alex Perdomo Ruiz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The technical support is complete and effective, Google Forms puts at our disposal forums, chat, telephone assistance, in fact we have used it on very few occasions and their attention has been immediate and timely, allowing us to resolve all our concerns and problems quickly, that's why it is my rating.
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