Appreciative of the ease and flexibility of Google Forms
January 27, 2026

Appreciative of the ease and flexibility of Google Forms

Kelsey May Fraser | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Forms

I've used Google Forms for all kinds of inquires, questionnaires, invitations, and campaigns, and it's my favorite platform. The information I tend to gather is best served with the multiple choice, short answer, and long answer options. I particularly appreciate that I can create a copy of a form I've already designed and used; it saves me so much time for recurring data gathering and questionnaires.

Pros

  • Types of questions
  • Required vs. not required toggle option
  • Allowing the inclusion of images

Cons

  • I can't think of any issues or improvements. Google Forms works fantastically for all the questionnaires (etc.) I put together.
  • By being able to include the form itself in the alert emails I send after creating and publishing my forms, I get increased response rates of at least 25%!
Easy to use. Love the ability to drag questions before or after each other. Like other Google apps, Forms is well-designed and professional (and free!).
Google Forms is my favorite platform. If I'm not in charge of a project, I've been asked to use other services, but none of them are as good as Google Forms. I appreciate the integration with other Google apps as well.

Do you think Google Forms delivers good value for the price?

Yes

Are you happy with Google Forms's feature set?

Yes

Did Google Forms live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Google Forms go as expected?

Yes

Would you buy Google Forms again?

Yes

Great platform for:
- invitations to events
- sign-ups for volunteering
- nominations for awards

Google Forms Feature Ratings

Survey templates
10
Themes
10
Custom logo/branding
9
Changes to live survey
10
Question design help
10
Multiple question types
10
Survey logic flexibility
10
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
9
Vendor-offered crowdsourcing
9
Respondent restrictions
8
Access controls
10
Compliance
10

Using Google Forms

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Themes
  • Multiple types of questions
  • Being able to toggle the required or not required option for each question individually
Yes - Excellent! I've used the Google Forms app on-the-go many times!

Comments

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