TrustRadius: an HG Insights company

HeyOrca

Score10 out of 10

14 Reviews and Ratings

Top Performing Features

+9%

Content planning and scheduling

Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

Cat avg: 9.2

+15%

Twitter

The software allows users to monitor, publish and respond via Twitter.

Cat avg: 8.7

+5%

Bulk actions

Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

Cat avg: 8.6

+2%

Facebook

The software allows users to monitor, publish and respond via Facebook.

Cat avg: 8.8

Worst Performing Features

-12%

Audience targeting

Users can target posts to audience members based on geolocation and other demographics.

Cat avg: 8

-15%

Mobile access

Users can effectively use the software through a mobile or tablet device.

Cat avg: 8.2

-5%

Workflow management

Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.

Cat avg: 8.4

HeyOrca Features from Reviews

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.3-1%
  • Content planning and scheduling

    Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

    Category average: 9.2

  • Audience targeting

    Users can target posts to audience members based on geolocation and other demographics.

    Category average: 8

  • Workflow management

    Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.

    Category average: 8.4

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

9+11%
  • Bulk actions

    Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

    Category average: 8.6

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.3+9%
  • Twitter

    The software allows users to monitor, publish and respond via Twitter.

    Category average: 8.7

  • Facebook

    The software allows users to monitor, publish and respond via Facebook.

    Category average: 8.8

  • LinkedIn

    The software allows users to monitor, publish and respond via LinkedIn, including Groups.

    Category average: 8.5

  • Instagram

    The software allows users to monitor, publish and respond via Instagram.

    Category average: 8.8

Account management

Users can manage access to multiple social media accounts.

8-5%
  • Role-based user permissions & privileges

    Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8.6

  • Mobile access

    Users can effectively use the software through a mobile or tablet device.

    Category average: 8.2

HeyOrca Features from the Vendor

Publishing

Vendor-reviewed
  • Content planning and scheduling

    Users can easily plan content and schedule posts to various social media channels and profiles from one interface.

  • Audience targeting

    Users can target posts to audience members based on geolocation and other demographics.

  • Workflow management

    Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.

Engagement

Vendor-reviewed
  • Bulk actions

    Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.

Channel coverage/integration

Vendor-reviewed
  • Twitter

    The software allows users to monitor, publish and respond via Twitter.

  • Facebook

    The software allows users to monitor, publish and respond via Facebook.

  • LinkedIn

    The software allows users to monitor, publish and respond via LinkedIn, including Groups.

  • Instagram

    The software allows users to monitor, publish and respond via Instagram.

Account management

Vendor-reviewed
  • Role-based user permissions & privileges

    Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.

  • Mobile access

    Users can effectively use the software through a mobile or tablet device.

Additional Features

Vendor-contributed
  • A social media calendar you can share.

  • No more spreadsheets.

  • Client approvals in real-time.

  • Let clients preview content before it goes live.

  • Keep an audit trail.

  • Manage multiple accounts.