What is Hiver?
Hiver is a customer service platform that brings together communication channels, apps, and data to improve customer support operations. Hiver enables real-time collaboration across every customer communication channel, offering AI and automation to resolve issues and help teams work faster. Hiver states that over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Vacasa, and Epic Games rely on Hiver to deliver support that wins and retains customers for life.
Categories & Use Cases
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Screenshot of Hiver in Gmail
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android |
| Supported Countries | All |
| Supported Languages | English |
FAQs
How much does Hiver cost?
Hiver starts at $24.
What are Hiver's top competitors?
Freshdesk, Help Scout, and Front are common alternatives for Hiver.
What is Hiver's best feature?
Reviewers rate Organize and prioritize service tickets, Ticket creation and submission, and Ticket response highest, with a score of 9.