What is Inbenta Chatbots?
According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers to work for months to make matching tags or write answers to questions.
For Zendesk, Salesforce Desk, Service Cloud or other help desk platform users, Inbenta can integrate seamlessly, which aims to make launching a chatbot easier.
The vendor says that users can see the following benefits with Inbenta chatbots:
- Immediate, 24/7 support for customers
- Reduction in customer effort and support costs
- Improved customer satisfaction
Categories & Use Cases
Videos
Screenshots
Intelligent Chatbots for Skype that understand customers
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
| Supported Countries | Denmark, Netherlands, Finnland, Sweden, Norway, England, France, Germany, Spain, Italy, France, China, Japan, Turkey, Romania, Russia |
| Supported Languages | Danish, Dutch, Finnish, Norwegian and Swedish, English, Euskera, Catalan, Chinese, French, Galician, German, Italian, Japanese, Korean, Portuguese, Spanish, Turkish, Romanian, and Russian |