Average product, sub-par support, auditing, and reporting
Use Cases and Deployment Scope
It is being used for HR, WFM, benefits, and payroll. We went live on October 1st, 2017 but had a bad setup due to limited experience and missing skillsets. I started in June as the first HRIS resource at the company and have been cleaning up the system and rebuilding the foundation. I started with security, am in the process of fixing the broken carrier feeds, am retraining users, reimplementing performance, and will rebuild the org. structure and jobs/positions later this year and next. Payroll works pretty well but a lot of manual intervention is required, and parallel programs are still being used due to mistrust of the system.
Pros
- Cost.
- Good for small companies.
- Comes with defaults preprogrammed.
Cons
- Auditing.
- Reporting.
- Flexibility/scaleability.
Likelihood to Recommend
I've heard that if set up correctly, for a small company, the software works. Cloud functionality is greatly appreciated.
