Great fit for a startup implementing a new QMS
Use Cases and Deployment Scope
We use multiple applications in Intellect QMS to consolidate our QMS activities in one platform. Before Intellect QMS, our processes, documents and records were scattered all over Sharepoint with little oversight or control. Now we manage daily activity for document control, corrective actions, nonconformance management, auditing and other QMS functions with interconnected applications available to all users.
Pros
- The applications are linked to each other so that activities can be shared, collaborated and escalated in one platform.
- Applications are sufficient "out of the box" but can be configured easily with its intuitive Design tools.
- Users can go to their personal dashboard to stay on top of their tasks across multiple applications and monitor status of activities in progress.
- The workflow-based applications keep activities moving forward efficiently but following standard processes.
Cons
- Although the configuration is a "no code" approach, there is a learning curve to effecting design changes.
- The user guide documentation provided is OK for administrators but needs to be more user-friendly for general users.
- Importing "legacy" data from existing processes can be cumbersome.
Likelihood to Recommend
This is a great platform for a small but quickly growing organization. It works well out of the box without a lot of bells and whistles but can be configured for specific needs. Migrating "legacy" processes, data and culture requires a lot of up front training but is worth the effort. Customer support is top-notch, and a single administrator can manage multiple applications.
