Name: Intrado
Author: Intrado

Help Desk

Web and Video Conferencing

Customer Support

Kubernetes Monitoring

Development

Career Center

Education

Association Management

Barcode

Business Intelligence (BI)

Business Process Management (BPM)

Calibration Management

Collaboration

Corporate Performance Management (CPM)

Interactive Voice Response (IVR)

Project Portfolio Management

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

International Payroll

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

File Sync and Share

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Modular Storage Area Network (SAN)

Network Access Control (NAC)

Network Performance Monitoring

Remote Desktop

Routers

SSL Certificate

Telecom Expense Management (TEM)

Unified Endpoint Management (UEM)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Customer Success

Digital Signage

Email Marketing

Employee Advocacy

Graphics

Marketing Automation

Presentation

Search Marketing Intelligence

Social Login

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Sales Pipeline

Sales

Data Loss Prevention

Security

Automotive

Awards Management

Car Rental

Emergency Notification

Legal Research

PCB Design

Real Estate Property Management

Vertical-Specific

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Intrado Life & Safety, Inc. offers a diverse range of solutions and services in the field of emergency communications. Their products are specifically designed to enhance public safety outcomes and improve emergency response across various industries and professions. Intrado caters to organizations of all sizes, from small businesses to large enterprises, including Public Safety Answering Points (PSAPs), carriers, educational institutions, and government agencies.

## Key Features

**Campus & School Solutions**: This feature focuses on bolstering school safety through customizable event triggers, visitor management, digitization of floor plans and emergency response procedures, real-time reunification and attendance management, and panic button options compliant with Alyssa's Law.

**Enterprise E911 Solutions**: Intrado provides seamless integration and accurate call routing for E911 in complex unified communications and VoIP environments. Their solution includes an Emergency Call Relay Center.

**Emergency Data Broker**: The Emergency Data Broker feature enables direct connectivity between IoT partners and 911 centers, facilitating the transmission of life-saving data without the need for verbal communication. It enhances situational awareness for first responders and enables faster and more accurate outcomes.

**Next Generation 911 + i3 Solutions**: Intrado's Next Generation 911 + i3 Solutions provide a flexible and future-proof foundation for emergency communications. The offering includes improved call routing, interoperability testing, GIS i3 data services, and Text-to-911 solutions.

**Carrier Services**: Intrado's Carrier Services ensure comprehensive 911 location data management and call routing solutions that comply with FCC guidelines. Their solution enables direct connection of IoT devices and data to 911, ensuring compliance with E911 regulations.

**Data Management**: Intrado's Data Management solution facilitates the delivery of critical data to 911 centers, enhancing situational awareness for first responders and enabling the exchange of life-saving information without verbal communication.

**PSAP Solutions**: Intrado's PSAP Solutions enhance the capabilities of Public Safety Answering Points through NG911 call routing and data delivery, GIS data services, CPE/call handling equipment and services, and text-to-911 solutions. This comprehensive offering supports efficient emergency response.

**NG911 Core Services**: Intrado's NG911 Core Services provide a flexible and reliable foundation for emergency communications. The solution includes A9-1-1 Network for call routing and data delivery, interoperability testing, CLEC/ILEC services, GIS data services, and fully-integrated CPE/call handling solutions.

**GIS Solutions**: Intrado's GIS Solutions offer robust location data, software, and services for end-to-end NG9-1-1 GIS solutions. Their solution helps ensure accurate emergency response, efficient service area boundary management, and optimized routing.

**Private Wireless for Enterprises**: Intrado's Private Wireless solution simplifies compliance management and delivers precise location accuracy for enterprises deploying a private wireless network. It expedites 911 compliance for private wireless deployments.

Intrado (formerly West) offers enterprise E911 solutions to help protect the most important resources: employees, students and customers. It connects users to 911 emergency assistance – from the office, from remote branches, from the road, from any device. 

Intrado's solution can be deployed on a number of UC platforms, such as those by Cisco, Avaya, Microsoft or Skype, Broadsoft, or Mitel, as well as on IP phone systems.

US & Canada Metered

US & Canada Unlimited

Global Select

Zoom Phone

Flowroute, acquired by Intrado in 2019 and then by BCM One in 2022 is a SIP Trunking solution designed to make it easy to connect an existing PBX system or an analog/digital telephone adapter in a few simple steps. Customers can scale up or down with unlimited call capacity, while only paying for the minutes that are used. E911 is available as an add-on.

Domestic Inbound

Flowroute

Intrado

Enhanced 911 (or E911) services uses IP and location data to connect users on a unified communications platform or on an enterprise campus to emergency services. The enhanced service automatically displays the telephone number and physical location of the person caller on the emergency operator’s screen.

Enhanced 911 (E911)

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Enhanced 911 (E911) Solutions

Intrado

Overview

What is Intrado?