TrustRadius Insights for Jamf Now are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Simple and Intuitive Interface: Users have consistently praised Jamf Now for its simple, modern, clean, and intuitive interface. Many reviewers appreciated the logical layout, good graphics, and easy navigation of the platform. Several users found the interface to be user-friendly.
Efficient Management Features: The ability to easily manage devices and assets is a highly valued feature of Jamf Now. Users appreciate the overview of all assets and the quick push OS update functionality that helps them keep everything updated and secure. Many reviewers expressed their appreciation for the management features.
Easy Enrollment Process: Reviewers find value in Jamf Now's easy enrollment process for individual devices as well as auto-enrollment for new devices. The automated enrollment via Apple Business Manager is seen as a fast and convenient way to set up multiple devices without prior knowledge. A significant number of users mentioned the ease of enrolling devices.
I used Jamf Now to manage our board members' and executives' iPads and iPhones. While this tool could have easily handled a larger team, it was more than perfect for the small group of individuals we needed to manage devices for.
Pros
Automation
Great for Apple MDM
Very intuitive
Cons
UI can feel a bit messy to some
Not great for a mix environment (Windows + Apple)
Kind of a steep learning curve
Likelihood to Recommend
If you’re working in a homogeneous environment with just macOS/iOS-based devices, Jamf Now is a great option. If you work in a heterogeneous environment with Macs, Windows, and even Linux, products like InTune and Automox are better suited for multi-platform support. With multi-platform products, you lose the configuration granularity with the products mentioned above regarding the macOS/iOS user experience. Honestly, I use Jamf Now for my Apple-based products.
It is being used at this time in one department. I use it to push bulk purchased apps to all the iPads used by our foremen. They are able to fill out fillable PDF forms from their iPads and save or email them while in the field. Additionally, when someone forgets their password, I am able to remotely reset it from my iPad, Android phone or my laptop. Resetting passwords led me to Jamf as when you forget your password with Apple you will most likely have to wipe the devices and risk losing information.
Pros
Resetting passwords remotely..
Locking or wiping a device.
Pushing new apps out to all or one iPad.
Controlling what apps are installed on the iPads.
Cons
I wish that Jamf would also handle Android Devices.
Used this to manage Apple devices at a small company for a few years. Set requirements for passwords, locked devices, pushed, applications, and checked software versions of dozens of Apple devices. Used by only IT and the admin staff of the entire company. Made inventory and updates much easier. Would recommend again.
Pros
Ease of use.
Good support.
Very informative and helpful.
Cons
More features.
Likelihood to Recommend
Anywhere with under 100 Apple devices, I would recommend this service. It was always so simple to add a device you recently purchased to your inventory and be able to check in on it anytime. If they had more than 100, I would recommend Jamf Pro, the enterprise version of this software.
Jamf now is being used by our organization to manage our company iPads and iPhones. We have a total of 24 devices at this moment that we manage with Jamf Now. It's being used across our organization, and I'm the sole admin of all of these devices. Jamf Now allows me to monitor and manage all of these devices on-site or off-site, and is a great value for its cost/ROI. Without Jamf Now, I would have to manage, monitor, and update all of these devices remotely.
Pros
I can push enterprise/company purchased apps to our employees out in the field without ever touching the iPad.
I can set restrictions on company devices.
I can view device health in real time.
I can lock or wipe a device remotely.
Cons
I would like to see some more advanced functions for the iOS supervised mode. Maybe pushing iOS updates? Right now we can only see if it requires an update, but can't schedule an update time, etc.
I would like to see Jamf Now work with Apple to allow apps with in-app purchases that can be used with Jamf Now. Right now some apps don't have two versions available in the app store (a full version, and a free version with in-app purchases), so the single version free app with in-app purchases can't be used across our enterprise environment. :(
They could do with a better lost device activation lock. Currently, you can only lock a device from being erased and re-setup if you associate an icloud account with it and turn it on to find the lost device.
Likelihood to Recommend
Jamf Now works great for small to medium-sized business iOS device environments. You have about 80% of the control of the devices that you need. Unfortunately, MDM on mobile devices still has some more maturing to go, as there are some things that aren't possible with any MDM, not just Jamf now. But overall you can get 10x your ROI by using JAMF Now to manage your company iOS Devices.
Jamf Now, for Macs that are bound to a directory service, does not work. This was a major disappointment to us. They recommend Jamf Pro, which doesn't seem like a good solution when the pricing is higher and requires more devices to be paid for. I don't think this is a good business decision on Jamf's part just to get functionality for Directory Bound devices...
Jamf Now makes deploying and managing our mobile devices painless. Their simple to use web console allows for different tiers of deployment, enabling us to set different policies between execs and entry-level staff. On-boarding and training efficiency has dramatically increased as end-users receive an already configured mobile device with company e-mail, apps, security - a real time saver! Inventory tracking, warranty information, OS version, the list continues as the platform evolves. I couldn't imagine what it would be like to manage this many mobile devices w/out Jamf Now.
Pros
Centralized inventory tracking.
The ability to push apps to devices.
Enhanced security by way of specific policies.
Cons
The ability to deploy to Mac desktops/laptops.
The ability to push iOS updates remotely.
The ability to restrict iOS updates remotely.
Remote support for the iOS device via Jamf Now.
Likelihood to Recommend
If you have mobile devices in your workforce, and you are not using an MDM - Jamf Now is the perfect solution! It's affordable, easy to use - almost effortless! I can't think of any industry/field/scenario where an MDM like Jamf Now wouldn't be suitable. Who wouldn't want a central management solution to assist with deployment/troubleshooting/enhancing security/and many more?!
VU
Verified User
Director in Information Technology (51-200 employees)
